Royal Preston Hospital
Sharoe Green Lane North, Fulwood, Preston, Lancashire, PR2 9HTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent staff
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
Had to attend the ER with my husband who was experiencing chest pains. Despite the long wait I could not fault the lovely and caring staff, especially a lady dr. She was so lovely and reassuring. Well done to you all in difficult circumstances and thank you
Visited Accident and emergency services on October 2024
Royal Preston Hospital has not yet replied.
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Review titled Disgraceful delays
by Anonymous - Posted on 28 October 2024
After being attended to by excellent paramedics, I was left in the incapable hands of A & E team. As triage n bloods at approx 12:30 am I was still waiting to be seen by editing of this email, at 07:00 hrs. During this time I had to listen to drunks, druggies and those that suffered mental health issues, along with the pain I was in and the sleep deprivation I suffered, I've decided to recommend the A&E at Preston to the security service's for the the torture of enemy combatonts, no one can survive this without breaking.
Visited Accident and emergency services on October 2024
Royal Preston Hospital has not yet replied.
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Review titled A lot of problems
by Adina Ionita - Posted on 22 October 2024
The urologie staff have a lot of problems,I start to come at hospital from June with pain at my right kidney,when I was pregnant,but all the time they just say it’s ok/normal go home and take paracetamol,until on the 25 July when the pain it was terrible and insupportable they decided to put me nefrostomie like after I finish with my pregnancy and my baby is born to make one x ray to found why my kidney it’s block,now it’s 22 October my baby was born 2 months ago,and I still don’t know what’s happens with me,I told with the doctor because soon I will be crazy I’m 30 years 2 kids and I need to wear all the time one bag on my back with urine,and I don’t know why they need a long time just to found why my kidney it’s block and give me one tratament or something,all the time when I ring there,they say just(we speak about you and you need to wait)
Visited Urology on September 2024
Royal Preston Hospital has not yet replied.
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Review titled Ent Team
Rated 5 stars out of 5
by Garry - Posted on 30 September 2024
I have recently visited the ENT Department , I would like to thank the team for the excellent care and compassion I received and for how quickly they had my results. Every member of staff I met was so friendly and informative and this really made a difference to me and put me at ease . Thank you all very much , your all an absolute credit
Visited Ear, Nose & Throat on September 2024
Royal Preston Hospital has not yet replied.
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Review titled Unsurpassed Care
Rated 5 stars out of 5
by Andrew Gill - Posted on 06 September 2024
After needing unexpected assessment on ward 21 the stroke team took fantastic care of me and couldn’t do enough for you. I wouldn’t hesitate to recommend this great, caring team!
Visited Stroke on September 2024
Royal Preston Hospital has not yet replied.
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Review titled Amazing services
Rated 5 stars out of 5
by Morgan Haynes - Posted on 18 September 2024
Had my first newborn baby that was delivered through an emergency c section and I cannot praise enough everyone in that room who delivered my baby safe and sound. From the staff taking me in to be induced to being looked after whilst having my section.
Visited Maternity services on September 2024
Royal Preston Hospital has not yet replied.
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Review titled Blood clinic dangerous practice
Rated 1 star out of 5
by Anonymous - Posted on 01 October 2024
I attended blood clinic. The needle was inserted and blood drawn then fir some reason the gentleman inserted the needle further causing horrendous pain in thumb and wrist. He did not remove needle but continued to draw blood even though I was clearly in a lot of pain. He had no concern removed needle sent me off. Had to visit GP due to excruciating pain. Is this guy trained? If he is then he needs reassessing he is dangerous. No duty of care
Visited Don't know on September 2024
Royal Preston Hospital has not yet replied.
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Review titled Wonderful Care and Wonderful Staff !
Rated 5 stars out of 5
by Mrs C E GRANT - Posted on 09 August 2024
I cannot express enough how thankful I am to everyone in whose care I was , before and after my very recent incarcerated hernia repair Op. ( I was not a cancer patient but it was the Colorectal Surgical dept, there doesn't appear to be an option to choose this dept on the lists of depts ! ) The Lead Consultant Surgeon,the Anesthesist and all the Nursing Staff in whatever their job title carried were excellent, not only in using their skills to give me the very best care but, also in the way they were always so very encouraging,assuring and so obviously dedicated to their Profession. I was a nervous patient, no one normally goes into hospital gung ho! everyone is nervous but I was especially so, until my Consultant put me at my ease by his approachable and very kind,gentle manner He talked with me, not at me and listened and did not make me feel rushed or unable to confide my fears with him. Likewise the Anaesthetist who was extremely patient and kind and explained everything again without me feeling rushed . The manner of these 2 brilliant professionals and the help they gave to me was so overwhelming and an answer to prayer. And it was,after my Op a blessing indeed to be admitted onto Ward 11 ( Ward that admits patients straight after the recovery dept) . The Staff there also made sure that the atmosphere in the bays were kept calm and although they were kept busy every patient was treated with excellent care,kindness and encouragement. All this was done by them in the most cheerful,reassuring way. They must have been exhausted sometimes after their 12 hour long shifts, but we patients were not affected by this as the Nursing Staff were always the same with us, never hesitant to listen ,on the ball and always there to help in every way,when and where needed. I cannot fault in any way those in whose care I was in. This recent experience as an in patient has certainly reassured me that we must be so very grateful and supportive of this marvellous service,unlike any other Country and fight to save it! The Only negative point about my hospital stay and I must say, this latter part is only because I'm a very fussy eater,is that I found the majority of the meals not to my liking and that the portions were far too big and quite daunting, especially just after a major Op. There must be alot of food wastage when for example what appears to be a whole can of beans or stack of carrots or whatever are not eaten by the patients who are like myself put off either by the size of their main meal or the presentation and sometimes taste of it. However in the grand scheme of things what is most important is that , whilst in hospital you receive the best care and be discharged when fit knowing that you did in fact receive The Best Care given by those who Care and take pride in their Profession doing so with their patient first and foremost in mind. Thank You Everyone for my care end of July 2024 until my discharge on 08/08/2024.
Visited Colorectal cancer services on August 2024
Royal Preston Hospital has not yet replied.
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Review titled A visitor’s Positive review the trauma ward.
Rated 5 stars out of 5
by Jerry - Posted on 20 August 2024
Visiting our Grandson, airlifted to the Royal Preston trauma unit 13 days ago, after his motorcycle accident, we were very impressed with the very high professional standards of all staff we encountered and were told about. Amazing theatre and nursing staff getting the job done under pressure so well. We are very impressed and grateful to you all.
Visited Major trauma on August 2024
Royal Preston Hospital has not yet replied.
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Review titled Discharge
Rated 4 stars out of 5
by Martin Kerry - Posted on 24 August 2024
After brilliant treatment my wife was told she could go home. Was sent to discharge lounge. 2 hours later still waiting meds. She is now totaly stressed almost in tears just wants to go home. NHS brilliant staff. wonderful skills awful admin.
Visited Don't know on August 2024
Royal Preston Hospital has not yet replied.
Information supplied by Lancashire Teaching Hospitals NHS Foundation Trust