Rotherham Hospital - Ratings and reviews
Reviews
-
Review titled Brilliant experience
Rated 5 stars out of 5
by Maria Sanderson - Posted on 04 December 2023
Everyone I spoke to in this department was exceptionally professional, polite and friendly. They gave me the confidence that if there were a problem they would be there for me.
Visited Breast cancer services on December 2023
Review titled Rotherham Hospital
Replied on 06 December 2023
Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking to time post your kind comments on NHS UK regarding your recent experience. Positive feedback is always greatly appreciated. I would also like to wish you well for the future. Kindest Regards Samantha
Provided by Care opinion
-
Review titled Quility care
Rated 5 stars out of 5
by Myra brockbank - Posted on 04 January 2024
I was on ASU the quility of care was exceptional All the staff were attentive, friendly and very very hard working they were all a credit to the NHS
Visited General Surgery on December 2023
Review titled Rotherham Hospital
Replied on 11 January 2024
Hello my name is Samantha and I am the Head of Patient Experience for Rotherham Hospital. Thank you for taking to time post your kind comments on NHS UK regarding your recent visit to our ASU. Such positive feedback is always greatly appreciated and please be assured I will inform the ward staff of your positive experience. I would also like to wish you well for the future. Kindest Regards Samantha
Provided by Care opinion
-
Review titled Excellent service
Rated 5 stars out of 5
by Ellen Westby - Posted on 31 December 2023
I attended a&e on 22/12/23 on the advice of my gp and I was treated by a male nurse and a male doctor who were both absolutely lovely. I really hate being in hospital due to bad experiences in the past but these two members of staff have really restored my faith in the NHS. Thank you!
Visited Accident and emergency services on December 2023
Review titled Rotherham Hospital
Replied on 03 January 2024
Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking the to time post your kind comments on NHS UK regarding your recent visit to our UECC. Such positive feedback is always greatly appreciated and please be assured I will inform the team of your positive experience. I would like to wish you well for the future. Kindest Regards Samantha
Provided by Care opinion
-
Review titled Left 5 hours with a broken foot with no pain relief
Rated 2 stars out of 5
by Anonymous - Posted on 14 October 2023
I requested pain relief 5 times and was never given any. I was sat in agony with a broken foot for 5 hours and nobody ever followed the pain relief up. Appalling care
Visited Accident and emergency services on October 2023
Review titled Rotherham Hospital
Replied on 18 October 2023
Hello, my name is Samantha, Head of Patient Experience and Engagement at the Hospital. I was truly sorry to read of your recent experience in UECC. It is always our intention to provide the best service possible and as such disappointing when our services fall below the expectations of our patients and their families. Given the issues you have raised and if you would like the Patient Experience Team to look into this matter further on your behalf please contact the Patient Experience Team on 01709 424461 Monday to Friday 9am to 5pm or alternatively you can email the team at the following address, your.experience@nhs.net with your details. Kindest regards Samantha
Provided by Care opinion
-
Review titled Endocrinology aftercare
Rated 3 stars out of 5
by Anonymous - Posted on 11 December 2023
Been in hospital 3 times this year eventually came out with medication for my calcium but the doctor put down to be reviewed by hospital so my doctors will not prescribe me any. Left a messages on numerous occasions for my consultant on his secretary's answer machine and not heard a thing so it looks like I'll be in hospital again over Christmas. Nobody seems to care or want to help.
Visited Endocrinology and Metabolic Medicine on October 2023
Review titled Rotherham Hospital
Replied on 13 December 2023
Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking to time post your concerns on NHS UK regarding your Endocrinology care and treatment. I understand you are having difficulties in contacting your Consultant’s secretary, I should explain that the Patient Experience Team can liaise with the service on your behalf. However, to do so we would we would need your personal details which cannot be shared on NHS UK. Therefore, please contact the Patient Experience Team on 01709 424461, alternatively you can email the team at the following address, your.experience@nhs.net Kindest regards Samantha
Provided by Care opinion
-
Review titled Would definitely recommend!
Rated 5 stars out of 5
by Margaret Drury - Posted on 21 September 2023
What a lovely experience from start to finish! Went today to the cardiology department for pacemaker battery replacement. What a great experience! Fantastic team. Made welcome from the word go! Everything was explained in detail. They could do enough to make me feel at ease. Would definitely recommend. Thankyou cardiology team !!!
Visited Cardiology on September 2023
Review titled Rotherham Hospital
Replied on 28 September 2023
Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking to time post your kind comments on NHS UK regarding your recent visit to our Cardiology department. Such positive feedback is always greatly appreciated and please be assured I will inform the team. I would also like to wish you well for the future. Kindest Regards Samantha
Provided by Care opinion
-
Review titled Fantastic Staff
Rated 5 stars out of 5
by Lynn Smith - Posted on 20 August 2023
Came in to hospital as day surgery case, the admission department were excellent so professional & a organised department even tho they were short staffed on the day. Even the meeting with the anaesthetist & surgeon making you feel so relaxed. Even going down to the theatre and meeting the theatre staff they where so professional but really great people making you feel so comfortable & relaxed, you could see both department where under staffed but nothing failed them they just carried in regardless , all I can say my experience was excellent the nurses & theatre staff are worth there waiting gold they run a excellent ship in admissions day surgery & theatres & I feel they deserve the recognition doing a grand job every day probably this is not what every patient does not see. But all I can say you all do a fantastic job you deserve any pay rises that are awarded. What a bunch of lovely people you all where.
Visited Don't know on August 2023
Review titled Rotherham Hospital
Replied on 22 August 2023
Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking to time post your kind comments on NHS UK regarding your recent experience of our day surgery unit. Such positive feedback is always greatly appreciated and please be assured I will inform the team. I would also like to wish you well for the future. Kindest Regards Samantha
Provided by Care opinion
-
Review titled Brilliant Staff
Rated 5 stars out of 5
by J Skepper - Posted on 15 July 2023
Our young son came to the children's ward for a small operation, everyone was lovely with him making the experience so much better. From the ward staff, nurses, the anaesthetist, consultant, porters, theatre staff and especially a brilliant student nurse. Thank you.
Visited Paediatric Surgery on July 2023
Review titled Rotherham Hospital
Replied on 02 August 2023
Hello my name is Samantha and I am the Head of Patient Experience and Engagement Rotherham Hospital. Thank you for taking to time post your kind comments on NHS UK regarding your son’s recent surgery. Such positive feedback is always greatly appreciated and please be assured I will inform the team of your positive experience. I would also like to wish you well for the future. Kindest Regards Samantha
Provided by Care opinion
-
Review titled Great team.
Rated 5 stars out of 5
by Matt Parker - Posted on 03 June 2023
I recently received a femoral hernia repair at Rotherham hospital. From the moment I arrived at theatre admission I was put at ease. Anesthesia team, surgical team and recovery team we're all excellent. A massive thank you to all staff involved in my care yesterday. Thanks NHS.
Visited General Surgery on June 2023
Review titled Rotherham Hospital
Replied on 07 June 2023
Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking to time post your kind comments on NHS UK regarding your recent surgery. Such positive feedback is always greatly appreciated and please be assured I will inform the Surgical team of your positive experience. I would also like to wish you well for the future. Kindest Regards Samantha
Provided by Care opinion
-
Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Had an appointment at the ENT and from the off the staff were great. They went above and beyond with everything. Thank you.
Visited Ear, Nose & Throat on June 2023
Review titled Rotherham Hospital
Replied on 09 June 2023
Hello my name is Samantha and I am the Head of Patient Experience and Engagement for Rotherham Hospital. Thank you for taking the to time post your kind comments on NHS UK regarding your recent ENT appointment. Such positive feedback is always greatly appreciated and please be assured I will inform the team of your positive experience. Kindest Regards Samantha
Provided by Care opinion