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Purley War Memorial Hospital - Ratings and reviews

Reviews

Displaying 1 to 10 of 23

  1. Review titled Parking

    Rated 3 stars out of 5

    by linda sullivan - Posted on 15 March 2024

    Machine was broken and instructed to pay by parking app. This didn't seem to work properly and my credit card was then abused.

    Visited Don't know on March 2024

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    Purley War Memorial Hospital has not yet replied.


  2. Review titled Appointment

    Rated 1 star out of 5

    by Anonymous - Posted on 15 February 2024

    I received a referral from my family doctor to see a dermatologist for my daughter. First, the receptionist needed help finding an appointment in the system, then she went to the doctor to ask if he would accept my daughter (mentioning that there were no other patients in the waiting room apart from us), this doctor didnt want to see us even though my daughter had an appointment. The receptionist connected me with the manager, who arranged a new appointment for my daughter on Monday, February 19 (I was supposed to receive a text message). This meeting will impact my daughter's attendance and learning. I am disappointed with this situation. I also have great concerns that the new appointment date will be wasted and I hope that we will not be treated as badly as today.

    Visited Dermatology on February 2024

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    Purley War Memorial Hospital has not yet replied.


  3. Review titled Quick and efficient

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 November 2023

    Went to the hospital for blood tests and an X-ray, expected to be there for hours but arrived at 9.30 and was out by 10.00. All the staff were friendly and helpful and the phlebotomist I saw was amazing as was the lady doing the X-ray. Made the whole experience quick and painless.

    Visited Phlebotomy on November 2023

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    Purley War Memorial Hospital has not yet replied.


  4. Review titled Reception on entering hospital

    Rated 4 stars out of 5

    by Anonymous - Posted on 27 October 2023

    Not a welcoming Staff and no Smile!, when approaching the desk ,, machine on entering Hospital only to use cash which most Hospital like card payment. So had to try only left the App. and someone sold 30 pounds from my account. So not happy experiences on this visit.I thank

    Visited Don't know on October 2023

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    Purley War Memorial Hospital has not yet replied.


  5. Review titled Excellent Patient Care

    Rated 5 stars out of 5

    by Tracy H - Posted on 28 July 2023

    I have had problems trying to get my X ray image sent to my consultant. I have been trying via my GP for almost 4 weeks. I am not allowed to mention the gentleman by name sadly, who today at Purley hospital in the Imaging Dept went above and beyond to help me. His professionalism, care and polite manner in which he helped me as a patient was quite remarkeable. He telephoned me twice as promised and clearly did an amazing job. A very stressful situation that had a time deadline has finally been sorted for me. This has always been a excellent facility, local to me where the staff always seem to strive to do their best. I thank you for helping me today. A great service given.

    Visited Don't know on July 2023

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    Purley War Memorial Hospital has not yet replied.


  6. Review titled Fantastic

    Rated 5 stars out of 5

    by Jeanette - Posted on 27 June 2023

    Went for routine breast screening today. The ladies were fantastic, so kind, on time, excellent service Totally put me at ease thank you

    Visited Breast cancer services on June 2023

    Report as unsuitable

    Purley War Memorial Hospital has not yet replied.


  7. Review titled Ramp into CT scan

    Rated 3 stars out of 5

    by Anonymous - Posted on 19 May 2023

    The ramp is so steep. My disabled mum really struggled to get up it she felt like she was climbing a mountain

    Visited Don't know on May 2023

    Report as unsuitable

    Purley War Memorial Hospital has not yet replied.


  8. Review titled Positive experience

    Rated 5 stars out of 5

    by Barbara - Posted on 26 April 2023

    I had a mammogram today at Purley. Experiences at other venues led me to dread this procedure. No need. The member of staff was welcoming, kind and gentle, taking every opportunity to reassure me. Excellent in every aspect.

    Visited Breast cancer services on April 2023

    Report as unsuitable

    Purley War Memorial Hospital has not yet replied.


  9. Review titled Child

    Rated 1 star out of 5

    by Anonymous - Posted on 14 February 2023

    On July 14.02.2023 I visited the doctor in the morning. The doctor did not help my child. She said that everything is ok. My baby has had diarrhea for two weeks, won't eat or drink. I do not recommend this hospital

    Visited Children's & Adolescent Services on February 2023

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    Purley War Memorial Hospital has not yet replied.


  10. Review titled Accessible toilet issue

    Rated 4 stars out of 5

    by Anonymous - Posted on 14 February 2023

    Not sure if this is the right place to give this feedback, but your accessible toilet to the left inside of the entrance to the imaging/xray building is not accessible for those with mobility disabilities because the sink to the left of the toilet (there are two sinks?!) severely obstructs use of the toilet particularly for users who need the side rail. Your building maintenance team should remove this second sink to make the toilet accessible.

    Visited Don't know on February 2023

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    Purley War Memorial Hospital has not yet replied.