Princess Royal Hospital
Apley Castle, Grainger Drive, Telford, Shropshire, TF1 6TFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Appalling
Rated 1 star out of 5
by Fiona Howarth - Posted on 13 June 2023
My daughter was admitted in the evening - I appreciate how busy it is but I could not got through to the department- no one answered the phone - this is absolutely unacceptable in my opinion- why can’t there be a named person to at least answer the phone
Visited Accident and emergency services on June 2023
Princess Royal Hospital has not yet replied.
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Review titled Kind, friendly and professional
by thubanpx65 - Posted on 11 May 2023
Had a Hysteroscopy this morning at PRH in Telford. While an uncomfortable procedure, it was not as bad as others led me to believe. I can’t fault the staff in any way, from the moment I came in all staff I encountered were kind, friendly and professional. I felt very well looked after. They even offered to give me a painkiller before the procedure along with a hot drink and snack in case I hadn't had breakfast. The staff in the procedure room were some of most kind and pleasant NHS employees I have ever come across. They were absolutely lovely and chatted with you which was a good distraction. They even let my husband sit in the room with me while the procedure was done for moral support and that meant a lot to me has I was having anxiety about having the procedure done. Thank you staff at PRH!
Visited May 2023
Provided by Care opinion
Princess Royal Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Ebbie Jahedian - Posted on 23 May 2023
Despite a very busy time, the staff took an excellent care of me after accidentally hurting my hand. I can’t express enough how thankful I am, love you all.
Visited Accident and emergency services on May 2023
Princess Royal Hospital has not yet replied.
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Review titled Excellent medical care
Rated 5 stars out of 5
by Anonymous - Posted on 04 June 2023
My only criticism was that the nurses providing emergency treatment to my Dementia suffering 88year old mother spoke between themselves in their first language, 2 nurses administering I’ve medication continually talking between themselves which I felt was rude and confusing for my mother
Visited Accident and emergency services on May 2023
Princess Royal Hospital has not yet replied.
Information supplied by Shrewsbury and Telford Hospital NHS Trust