Lister Hospital - Ratings and reviews
Reviews
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Review titled Compassionate and professional service
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
We would like to thank the staff at Woodlands clinic for their compassion, professionalism and support at what was an extremely difficult time. The care and support we received made a painful experience more bearable and for that we are extremely grateful.
Visited Maternity services on April 2024
Lister Hospital has not yet replied.
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Review titled rheumatology nurse
Rated 3 stars out of 5
by C Askew - Posted on 01 May 2024
I would just like to say that the nurse was the most kind, honest, straightforward and human person that has seen my mum in the whole time she has been suffering with her condition, which has been many years. The consultation my mum had with her yesterday was the first time she felt that she was understood. I can’t tell you what this will mean for our family. Thank you!
Visited Rheumatology on April 2024
Lister Hospital has not yet replied.
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Review titled Great treatment, appalling administration
Rated 4 stars out of 5
by Linda Cosgrove - Posted on 05 March 2024
I had an echocardiogram on 1st November 2023, a 72 hour holter monitor and 12 lead ECG on 12th November 2023. It has taken 5 phone calls to different people in the cardiac department to finally be informed that the letter had been typed on 07th February 2024. It has taken a further 2 phone calls for my GP and myself to finally receive the letter on 5th March 2024. My GP could not discuss my symptoms and worries about heart disease as she did not have the relevant details. This has caused me unnecessary worry and stress.
Visited Cardiology on March 2024
Lister Hospital has not yet replied.
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Review titled Wonderful hearing aid
Rated 5 stars out of 5
by Robin Gibbs - Posted on 03 April 2024
I visited ENT at Lister in autumn 2023 and again in March 2024 having received my hearing aids and the staff were so pleasant and helpful and the hearing aids that I have received work perfectly and have transformed my hearing. Thank you all very much.
Visited Ear, Nose & Throat on March 2024
Lister Hospital has not yet replied.
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Review titled Hours waiting for treatment that never comes
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2024
I was admitted to the hospital via a&e on the advice of my surgeon - who suspected I had an infection in my leg following metalwork insertion last year. I was sent to SAU where i waited to be treated by orthopaedics. Where I sat for 7 hours plus with a bad infection. I was not given any treatment or pain relief as the orthopaedic team did not prescribe any. My surgeon was confident that as he had prewarned the on call orthopaedic registrars that I was being admitted they would treat my infection quickly. Instead I was sat in a room and ignored for the majority of the day. My faith in the team to treat me properly is being seriously eroded.
Visited Orthopaedics on March 2024
Lister Hospital has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Emma Rook - Posted on 17 March 2024
The service I received at the Adult Urgent treatment centre on Friday was quick, efficient and friendly from the moment I spoke to the reception staff, to the triage nurse and to the senior nurse who treated me. I was very impressed at how smoothly everything was run and even though there were some problems with the computer system, the senior nurse was able to examine my xray (which also happened very quickly) and get back to me in a very fast time. Thanks!
Visited Accident and emergency services on March 2024
Lister Hospital has not yet replied.
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Review titled waiting time and consultation
Rated 4 stars out of 5
by Nicola Durr - Posted on 12 March 2024
I must stress that have had excellent visits and service in relation to this medical issue from the start of the treatment. Clinicians have been helpful, considerate and taken the time to talk through scans, options and address any concerns. This appt was a follow up, so the treatment had been successfully completed. However, my appt today (12/03) was for 10.20. I was not seen until 12. This meant that I was late for my afternoon teaching class at 1. There was a sticker next to one of the consultants' names on the board saying there was a 45 minute wait, which was extended to an hour, but I had no idea which individual I was due to see so that wasn't a great deal of help. My wait was still almost an hour and a half. Once I got into the room, the consultant was polite, and did apologise briefly for the delay, but seemed not to know anything about why I was there. They were asking me all of the medical questions about my diagnosis and treatment, which wasn't very reassuring as my medical knowledge and understanding is limited and I felt they should have been aware as professional clinicians. I was expecting to meet with someone who at least knew the basic information about my case and could ask medically pertinent questions about my progress with that in mind.
Visited Urology on March 2024
Lister Hospital has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Les Papp - Posted on 27 March 2024
I came in unwell on Tues 26th at 9am - I was seen promptly and it was quickly diagnosed that I had suffered a heart attack - your team of nurses,doctors and consultants gave me outstanding and exemplary service , which undoubtedly saved my life , so from my family and myself , thank you , for being the best of the best !
Visited Cardiology on March 2024
Lister Hospital has not yet replied.
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Review titled Friendly caring professional staff
Rated 5 stars out of 5
by Simon Warren - Posted on 24 March 2024
Just wanted to say thank you to the staff who saw me today in A&E an Sdec. I was triage v quickly , has an X-ray, ecg, bloods and saw dr. Turns out I have chest infection. But the staff made sure nothing else was wrong. Really caring and understanding and professional. I was there for about 4 hours - was offered tea and coffee. Meds took a while to be dispensed otherwise was a really positive experience. Thank you.
Visited Accident and emergency services on March 2024
Lister Hospital has not yet replied.
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Review titled Amazing dedicated team.
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2024
After being diagnosed during COVID I have nothing but praise and extreme gratitude and thanks to offer this dedicated and professional and caring team. Without this I would most certainly not be here today . Despite all being so busy and working under stressful times I can honestly say everyone has treated me with the very best care at Lister. So very grateful to you all. Thank you so, so much.
Visited Haematology on March 2024
Lister Hospital has not yet replied.