Lister Hospital - Ratings and reviews
Reviews
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Review titled Ward 11a South
Rated 4 stars out of 5
by Michelle B - Posted on 16 May 2024
I was admitted as an emergency to this ward. All the staff and I mean all of them from the porters and cleaners to the ward doctors were fantastic, some in particular but you're not allowed to put names on here which is a shame. The people who brought you tea and coffee throughout the day were my favourites, always with a smile and if you're in hospital a good cup of tea or coffee can make the world of difference to your mood, I can't speak for the coffee as I didn't have any, but the tea was outstanding every time! The nurses are fantastic, always willing to try and help you in any way they can and the ward doctors actually care about you, you're not just a case number to them, these guys work in a tremendously high pressure environment with some antiquated rules and regulations, but they are always smiling and ready to help! All of the ward staff, in any ward, in any hospital are the true angels of the NHS!
Visited Don't know on May 2024
Lister Hospital has not yet replied.
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Review titled Extremely poor communication
Rated 1 star out of 5
by Anonymous - Posted on 08 May 2024
My mother (96)was admitted to the lister on Monday evening. My family and I have tried repeatedly to make contact with the hospital for updates via telephone. Now more than 36 hours later I finally spoke to a nurse. Surely when family live far away, someone could call with updates?
Visited Don't know on May 2024
Lister Hospital has not yet replied.
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Review titled Friendly staff
Rated 4 stars out of 5
by Elliot Wollen - Posted on 14 May 2024
Had a echo today and just wanted to pass on my thanks to the kind, compassionate and friendly staff member who undertook my scan, she made me feel relaxed and comfortable throughout.
Visited Cardiology on May 2024
Lister Hospital has not yet replied.
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Review titled Very organised and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2024
My son had an accident in school and hurt his wrist. The X-Ray showed a fracture of distal radius. Straight after, the bones were re-aligned and his wrist put in a cast. A second X-Ray was done to check the correct alignment was achieved, which was the case despite some difficulties. Finally we had the discussion with the orthopaedic surgeon and agreed on the next steps (surgery). 2 days later, the surgery date was confirmed for 4 days after the incident. The overall process took 5 hours and was very efficient. The way my son injury was managed was excellent.
Visited Accident and emergency services on May 2024
Lister Hospital has not yet replied.
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Review titled lack of empathy
Rated 2 stars out of 5
by Anonymous - Posted on 13 May 2024
Hi, I went to A&E at around 7.15. I was seen by a doctor around 9-10pm. I came in because I had bleeding and was 19 weeks pregnant. I was examined by the doctor who wasn't telling me anything until I asked. He said with no empathy or care that it might be a miscarriage or it might not. At that point I was still in shock and didn't expect to be told that way. I am disgusted in the way this was handled.
Visited Accident and emergency services on May 2024
Lister Hospital has not yet replied.
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Review titled Great place
Rated 5 stars out of 5
by Susan Saunders - Posted on 10 April 2024
Had a nose operation in the main hospital, from time I went through till when I was discharged later early evening I was treated 100%, just wanted to say thank you, the staff was amazing
Visited Ear, Nose & Throat on April 2024
Lister Hospital has not yet replied.
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Review titled The Loveliest Staff
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2024
My mother fractured her foot yesterday and we went to Accident & Emergency. The nurse quickly located a wheelchair for her as she could not bear weight on it. We were then sent to Adult Urgent Treatment Centre where we waited for about 2&1/2 hours to be seen. Porter was lovely and radiology staff were too. Her foot was speedily x-rayed and she was seen relatively quickly once we returned to the Urgent Treatment Centre. My mum is a full-time career so the prospect of being immobile had been very upsetting, but the staff were all so kind and lovely. They listened to her concerns, helped source the correct medication and really put her needs first. We’d like to say a huge thank you to the team for being lovely.
Visited Accident and emergency services on April 2024
Lister Hospital has not yet replied.
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Review titled Caring & excellent quality of care
Rated 5 stars out of 5
by Joanna - Posted on 11 April 2024
I was seen in outpatient gastroenterology by consultant. I was seen in good time, all staff were kind, and friendly. Consultant was excellent, so reassuring, friendly, kind and absolutely brilliant at her job. Have been to Lister a couple of times and always impressed. Proud to have the NHS. Thank you
Visited Gastrointestinal and Liver services on April 2024
Lister Hospital has not yet replied.
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Review titled Confusing
Rated 2 stars out of 5
by Lee Dawson - Posted on 29 April 2024
I have today got 2 letters in the post with different appointment notifications on 2 different dates! which one am I supposed to attend. Phone the number on the letter to ask join at number 34 in the queue and after 9 minutes made it to number 30 at this rate will take over an hour to get to talk to someone
Visited Ear, Nose & Throat on April 2024
Lister Hospital has not yet replied.
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Review titled A&E Department is chaotic and frankly unsafe
by Debbie - Posted on 07 April 2024
Had tests done quickly then total chaos resulting in a 13 hour wait to be discharged. Poor communication between nurses and doctors and patients. An indicator board suggesting a three hour wait when for many of us it was an overnight camping out on rock hard chairs. Witnessed patient with head injury left overnight with bloody bandages on head, a patient in mental health crisis weeping, screaming. Why weren't they prioritised because no one seemed to know what they were doing. It was like being stuck in a time warped nightmare. I witnessed very sick people self discharging because they couldn't manage waiting any longer with no idea of timeframe. In all my years of working in the NHS this had to be the worst example of a service disintegrating and no one caring except for the patients
Visited Accident and emergency services on April 2024
Lister Hospital has not yet replied.