Leighton Hospital - Ratings and reviews
Reviews
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Review titled Eye surgery
Rated 5 stars out of 5
by keith stokes - Posted on 16 May 2024
Nurses and Surgeons were just fabulous. Cannot express my gratitude enough. All the staff were helpful .
Visited Ophthalmology on May 2024
Leighton Hospital has not yet replied.
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Review titled Awful Customer Service
Rated 1 star out of 5
by Charles Butterworth - Posted on 10 May 2024
I turned up for a gynaecology appointment which should have gone ahead at 10am. Turning up 15 minutes early, I expected to be out of the appointment by 11am. After waiting 90 mins, I was told I was late when I stated to the reception that I’d waited over an hour and a half already (other people turned up and were seen to after 5mins). It’s now been over 2 hours and I’ve been told to sit and wait numerous times. I didn’t realise a hospital appointment meant taking a full day out from work these days. Rude staff and poor communication. Do better.
Visited Gynaecology on May 2024
Leighton Hospital has not yet replied.
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Review titled Treatment Centre
Rated 5 stars out of 5
by Amy - Posted on 04 May 2024
My son is 19 and had a scheduled operation, the staff in the recovery were amazing and the aftercare was really good, offering toast drinks constantly and were very friendly and professional and caring, it was greatly appreciated.
Visited Urology on May 2024
Leighton Hospital has not yet replied.
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Review titled Answer the phone please.
Rated 4 stars out of 5
by Anonymous - Posted on 26 April 2024
Just a quick comment. Ward 15 refused to answer the phone numerous times in one day, even after the operator tried for me, so I was unable to get any update on my Mum who was a patient. I find this upsetting and inefficient.
Visited Don't know on April 2024
Leighton Hospital has not yet replied.
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Review titled Professional and thorough
Rated 5 stars out of 5
by Jacqueline Adams - Posted on 08 April 2024
I had to attend casualty with my Mum on Sunday. I don't often leave a review but the service was so thorough and the staff so kind and professional I just wanted to say thank you.
Visited Accident and emergency services on April 2024
Review titled Leighton Hospital
Replied on 07 May 2024
Dear Jacqueline, Thank you for taking the time to provide this lovely compliment, I have ensured this has been shared with staff. Kind regards, Heather Summerfield Lead Nurse Manager Emergency Department
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Review titled Great care from start to finish
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2024
I had to visit A&E yesterday morning. From the ambulance men to every member of staff who helped me they were professional, calm and very kind. I just wanted to say thank you, they made a scary experience not so daunting.
Visited Accident and emergency services on April 2024
Review titled Leighton Hospital
Replied on 07 May 2024
Dear patient, Thank you for taking the time to provide this lovely feedback, this has been shared with the team. Kind Regards, Heather Summerfield Lead Nurse Manager Emergency Department
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Review titled A&E service
Rated 5 stars out of 5
by Geoffrey Stockton - Posted on 11 April 2024
Needed to go to A&E by ambulance on the 8\4\2024 it was very busy I was there for 11hours but didn’t mind I was well treated
Visited Accident and emergency services on April 2024
Review titled Leighton Hospital
Replied on 07 May 2024
Dear Geoffrey, Thank you for the positive feedback, I apologise about the waiting time, but it is lovely to hear that you were treated so well. Kind regards, Heather Summerfield Lead Nurse Manager Emergency Department
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Review titled Outstanding
Rated 5 stars out of 5
by Paul Hulme - Posted on 22 April 2024
I have been visiting Leighton Hospital for what for me, was a major operation (Gall bladder removal) for several months. I received outstanding attention from all the doctors, nurses, anaesthetists and all the other NHS staff who cared for me, and they really did care. They were not just going through the motions and doing a job which they were paid to do, because NHS staff are paid at a shamefully low level, they are not doing it for the money. I am really impressed by the way I was treated. Thank you Leighton Hospital.
Visited Don't know on April 2024
Review titled Leighton Hospital
Replied on 13 May 2024
Dear Paul, Thank you for your wonderful feedback. It's so nice to hear that you received outstanding attention from all the staff who cared for you. I have sent your comment onto The Treatment Centre, where it will be shared with the staff. Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled Excellent Service
Rated 5 stars out of 5
by Jean Taylor - Posted on 27 March 2024
Just had a cataract procedure this morning, made to feel comfortable in a very calm environment. The staff are amazing from pre med to finish. A very big thank you to everyone, I’ll see you in a few weeks for the other eye. Can’t thank you enough.
Visited Cataract Surgery on March 2024
Review titled Leighton Hospital
Replied on 02 April 2024
Dear Jean, Thankyou for your lovely feedback. I have sent your comment onto the Ophthalmology Department, where it will be shared with the team involved in your care. Kind regards, Sheree Welch Patient & Public Involvement Officer
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Review titled Excellent care
Rated 5 stars out of 5
by Pamela Copeland - Posted on 01 March 2024
Attended A&E minors today after a fall while on a recent holiday. The service I received from start to finish was excellent. The consultant who looked after me was friendly, efficient and clearly explained treatment for my injury. ( Sorry I forgot his name) The whole visit took two hours... I'd expected to spend the day there! Thank you.
Visited Accident and emergency services on March 2024
Review titled Leighton Hospital
Replied on 18 March 2024
Dear Pamela, Thank you for taking the time to provide the positive feedback, I am pleased to hear you were seen quickly and that staff were friendly and efficient. Kind regards, Heather Summerfield Lead Nurse Manager Emergency Department.