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Leeds General Infirmary

Great George Street, Leeds, West Yorkshire, LS1 3EX

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Leeds General Infirmary.


Reviews

Displaying 1 to 10 of 52

  1. Review titled Great practice

    Rated 5 stars out of 5

    by Laura Blaya Gutierrez - Posted on 08 May 2025

    I had the most incredible support from midwives in ward 36? during the birth of my daughter on April 11th. From the moment they arrived, they were by my side every step of the way. Their calm presence, kindness, and professionalism made all the difference, especially as the birth unexpectedly became an emergency C-section. They took the time to explain everything clearly and compassionately, which helped me feel safe, informed, and empowered throughout the process. I will always be grateful for the care and support they gave me during such a life-changing moment. Thank you, you are truly amazing.

    Visited Maternity services on April 2025

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    Leeds General Infirmary has not yet replied.


  2. Review titled Great care

    Rated 5 stars out of 5

    by Angela - Posted on 09 January 2025

    My 97 year old mum was taken to hospital by ambulance in deep snow. She was on her own as we couldn’t reach her. Treatment was kind and effective, both in A and E and on ward L23 at LGI in Leeds. All staff, doctors, nurses, physiotherapists and catering/cleaning did a fantastic job and had made a huge effort to even get into work. I was kept updated on her progress and discharge to respite care. Well done everyone!

    Visited Ear, Nose & Throat on January 2025

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    Leeds General Infirmary has not yet replied.


  3. Review titled Doctors and nurses were great, other A&E problem

    Rated 4 stars out of 5

    by Anonymous - Posted on 29 October 2024

    Whilst the doctors and nurses were kind and helpful, there were a couple of police officers in the waiting room who I feel were being incredibly insensitive. There was a patient lying presumably unconscious (and not moving) on the floor in the corner of the room whom they weren't even slightly checking up on, whilst they were chatting and laughing together, completely ignoring everything else going on. It was rude, and honestly they clearly did not care about what was going on. At least the doctors and nurses were kind and helpful and caring.

    Visited Accident and emergency services on October 2024

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    Leeds General Infirmary has not yet replied.


  4. Review titled Fantastic team , Great care

    Rated 5 stars out of 5

    by John Hall - Posted on 07 October 2024

    I have just today had a cardiac ablation ,done on ward 14 of the Jubilee wing of the leeds general infirmary my experience has been exceptional from the staff looking after me in my room , i would say there names but you are not allowed too in this review. They all made me feel so at ease and i want for nothing the surgeon and his team who did the procedure were also fantastic They made sure i was always aware of what was happening and why they went above and beyond including some light hearted banter I felt comfortable at all times and very well looked after Indeed I am one happy patient and very grateful for the care I received thank you

    Visited Cardiology on October 2024

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    Leeds General Infirmary has not yet replied.


  5. Review titled Lovely doctor

    Rated 5 stars out of 5

    by Gemma - Posted on 04 September 2024

    During my visit at a&e I had a lovely young male doctor initials l.s. He was very friendly and compassionate. He made me feel at ease the whole time. He’s a credit to the nhs. I did have a couple of nurses see me but I didn’t get there names. They were also lovely. The only issue I had was the volunteer woman who was monitoring the queue for a&e reception. She was so rude and had a serious attitude towards myself and other patients just because we went to the wrong queue. She’s more suited as a nightclub bouncer who should have already retired.

    Visited Accident and emergency services on September 2024

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    Leeds General Infirmary has not yet replied.


  6. Review titled Fantastic fast and friendly, professional service.

    Rated 5 stars out of 5

    by Amanda - Posted on 05 September 2024

    Was seen quickly, all staff were friendly and attentive from the lady serving drinks from a trolley to the consultant, was so impressed with all the staff that I came into contact with, will always ask to attend future appointments at the LGI.

    Visited Cardiology on September 2024

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    Leeds General Infirmary has not yet replied.


  7. Review titled Kind and efficient

    Rated 5 stars out of 5

    by Tricia Kyte - Posted on 08 August 2024

    I was brought in by ambulance having banged my head and with a broken finger. Everyone was very kind, I was treated quickly and efficiently. Thanks to all

    Visited Accident and emergency services on August 2024

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    Leeds General Infirmary has not yet replied.


  8. Review titled Great staff at children's a and e

    Rated 5 stars out of 5

    by Suzan - Posted on 21 August 2024

    From start to finish staff extremely friendly first I was wondering around near main entrance wondering where to go and a lady kindly took me where I needed to be then the people in the and and e reception bit were friendly and quick and the staff in the children's A and E department all extremely friendly and kind and informative the place was very clean and the service was very quick. Thank you for all been kind and good with my 1year old put my mind at ease.

    Visited Accident and emergency services on August 2024

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    Leeds General Infirmary has not yet replied.


  9. Review titled The birth of my first baby

    Rated 5 stars out of 5

    by Courtney - Posted on 14 August 2024

    I cannot thank the nurses, doctors, midwives and care assistants enough. My first experience of labour could not have been better. I was so looked after and re assured with all my worries from the day I was induced to the day I went home. I felt as though I was failing my baby when I thought I couldn't push or cope anymore but thanks to all the team that supported me from labour to delivery to post partum. I am now a more confident first time mummy and its only been 4 days and we have been home for 2 so if you are unsure of where you want to deliver your baby. Leeds general infirmary is the team to choose. The staff are always happy to help and nothing is an issue whatever you need they will do it. My little boy was in such great hands and my worries were resolved. He has been home 2 days and is still a happy baby. Thankyou team for all your hard work x

    Visited Maternity services on August 2024

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    Leeds General Infirmary has not yet replied.


  10. Review titled Wife birth experience

    Rated 5 stars out of 5

    by Chris Appleton - Posted on 05 August 2024

    I cannot fault any of the team in Mac, the delivery ward or after care ward. All the staff from housekeeping to Surgeon/anethetist were impeccable, caring and compassionate! Just outstanding from start to finish!

    Visited Maternity services on August 2024

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    Leeds General Infirmary has not yet replied.




Information supplied by Leeds Teaching Hospitals NHS Trust