Leeds General Infirmary - Ratings and reviews
Reviews
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Review titled A Good Result
Rated 5 stars out of 5
by Peter Francis Flaherty - Posted on 07 March 2024
I was referred by my local GP to attend the ENT clinic at the Leeds General Infirmary back in early January 2024. I was seen by one of the consultants who requested further tests would be required in the way of Biopsies. It was only a few days later before an appointment became available and procedures were carried out. Days later further tests by way of an MRI took place. It was then a matter of time awaiting the results which i found difficult to say the least . Thankfully i received great news that all was good and there was nothing to be concerned about. I had a follow up appointment with the same consultant who explained all my results in more detail which made me feel even more assured. I don't normally leave reviews however i felt compelled to do so about my experience. The NHS always seems to get criticism for this , that and the other these days. I would like to make the point that right from the start of my visit to my GP through to the consultant at the ENT department at Leeds General Infirmary, to the brilliant surgeon and his team who took care of me for my biopsies and the team that carried out my MRI scan and of course the follow up appointment with my consultant at the ENT department. I can honestly say the level of professionalism, the care and attention to detail has been nothing but first class. I simply cannot thank all of them enough and i do hope that my comments do find there way to the relevant people i mention. Thank You to all the NHS team involved. You are simply amazing.
Visited Ear, Nose & Throat on March 2024
Leeds General Infirmary has not yet replied.
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Review titled Great team of nurses
Rated 5 stars out of 5
by S W - Posted on 17 February 2024
Really good service all round, everyone I came into contact with was professional, friendly and did a great job of putting me at ease, 10/10.
Visited Accident and emergency services on February 2024
Leeds General Infirmary has not yet replied.
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Review titled Excellent care and very helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
We recently attended ward l42, Clarendon Wing at Leeds general infirmary with our 11 week old baby who needed emergency surgery. All staff were friendly, helpful and supportive - especially the nursing and surgical team who were outstanding. It was a particularly stressful time as we were away from home visiting family so it wasn’t the closest hospital to our house. Couldn’t recommend it enough!
Visited Children's & Adolescent Services on February 2024
Leeds General Infirmary has not yet replied.
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Review titled The high quality of the support given
Rated 5 stars out of 5
by Arthur Collins - Posted on 20 February 2024
I want to state my total satisfaction with the regard to the staff.that provided support and encouragement. I attended both LGI Accident and emergency and St James Ward 9. My comments relate to both hospitals. The nurses provide care and support, add encouragement, Please pass on my deep thanks to the staff at both locations
Visited Accident and emergency services on February 2024
Leeds General Infirmary has not yet replied.
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Review titled Amazing staff
Rated 5 stars out of 5
by Wayne Calladine - Posted on 15 February 2024
Would like to say a big thanks to everyone who looked after me today, really great staff extremely helpful and everyone who I dealt with was very friendly and warm, great work by all , thank you to everyone
Visited Orthopaedics on February 2024
Leeds General Infirmary has not yet replied.
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Review titled The Doctor who looked after my backpain issue
Rated 5 stars out of 5
by Nazia Chauhdry - Posted on 30 January 2024
I wish I could remember the name of that Doctor who looked after me on 29th January in A&E . I have had a great experience the way he examined me and went in to every little detail about my health issue, he sat down with me like a friend and a counsellor which is being more than a doctor. the day was Monday , the date was 29th January the department was LGI`s A&E and I was there for my backpain Seven Stars for the Doctor and the MRI team everyone of them was so kind and considerate. <3 <3 <3
Visited Accident and emergency services on January 2024
Leeds General Infirmary has not yet replied.
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Review titled Orthotics department
Rated 1 star out of 5
by Siobhan - Posted on 30 January 2024
Over 7 week wait for 'custom' shoe insoles. I get there this afternoon having taken time off work to find that they are clown sized. No way are these 'custom' made. Not only that but they can't be reduced in size. Waste of petrol and parking getting to the hospital and now have to wait even longer for another pair to be made and take more time off work. Do I have faith that these will be the correct ones for me. No. Not after this debacle
Visited Orthopaedics on January 2024
Leeds General Infirmary has not yet replied.
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Review titled l26 ward
Rated 4 stars out of 5
by kimberley Collins - Posted on 04 January 2024
I was in for day surgery and everyone was very helpful, efficient and kind. Turning a scary day into a comfortable one.
Visited Don't know on January 2024
Leeds General Infirmary has not yet replied.
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Review titled Extremely happy with patient’s treatment
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2024
I went to visit the emergency’s department out of concern for a minor injury, it was my first time visiting this hospital. I was pleasantly surprised but the treatment from staff, they were are very gentle with patients and treated me with care and high profesional attitude. As a student I had to take myself there with no company but still felt extremely grateful with the staff.
Visited Accident and emergency services on January 2024
Leeds General Infirmary has not yet replied.
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Review titled Avoid like the plague
Rated 1 star out of 5
by Laura - Posted on 19 December 2023
Unbelievable service. My partner got seen over 10 hours in A and E after having a stroke, to then come back after 6 days with symptoms of another stroke and got kept waiting another 10hours while having stroke symptoms in the A and E area. We are still sat here waiting as I write this, I live in Manchester and know a busy hospital when I see one, but LGI is by far the worse hospital I've ever seen and witnessed. Must be the worse in the whole entire world. Nurses and doctors very rude, if you get to see one, not attentive at all. They do not rush to see patients at all, the whole system is diabolical, I'm flabagasted with the so called service. I truly am. A and E should close down, not worth going. Avoid at all costs
Visited Accident and emergency services on December 2023
Leeds General Infirmary has not yet replied.