Ipswich Hospital
Heath Road, Ipswich, Suffolk, IP4 5PDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Ultrasound
Rated 4 stars out of 5
by Anonymous - Posted on 18 May 2025
18 May 2025 I attended for an ultrasound scan. It was on time and efficient and I was treated in a polite and friendly manner.
Visited Imaging services on May 2025
Ipswich Hospital has not yet replied.
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Review titled Amazing people
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2025
I wanted to thank the A&E staff who looked after me on the 15th and 16th of May for glandular fever. The nurse who worked on the 15th of May until 2pm I would mainly like to thank, I have a needle phobia and when she took my bloods and put in a cannula she went above and beyond to calm me down and stay with me until I was okay, she was the most wonderful patient and caring person and I can’t thank her enough, I could see she was alone for her whole shift but she never showed her stress, I feel for the staff in this department as of course it is so busy and stressful, but she was incredible and made me feel so seen and heard, despite her doing this everyday she did not make me feel silly or dramatic (which I probably was!) so if this could get passed on to her I would be grateful. Additionally the staff the following day when I returned from 8pm on the 16th of May until late, were amazing, including the nurse who took my bloods again was so lovely, the nurse in the waiting room who checked my obs, the nurse who gave me steroids, the reception staff, all were so patient and made feel so lucky to be able to access this type of treatment and Individual care. Despite the NHS being so overworked and understaffed by higher up, the staff who work day and night tirelessly really make a difference and take their job so seriously making sure each person gets cared for despite how difficult situations can be. Thank you :)
Visited Accident and emergency services on May 2025
Ipswich Hospital has not yet replied.
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Review titled Positive Experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
I had a very positive experience at ENT today. This is an extremely well run department with competent and caring staff. I saw a lady doctor who explained in detail the test results and allowed me to look at the screen. I came away with a clear idea of the options available to me and will be advised of a follow up appointment
Visited Ear, Nose & Throat on April 2025
Ipswich Hospital has not yet replied.
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Review titled Excellent care of 91 year old mum
Rated 5 stars out of 5
by Sandra Mitchell - Posted on 28 April 2025
From Paramedics to release mum was treated with such care and respect. Paramedics and A&E were amazing, Sproughton and Stour wards were so good with her. If anything could be improved service 111 was overly officious and showed their frustration in their voice and responses. You do an amazing job. Mum thoroughly enjoyed the food and the little touches like fruit and books outside the ward sections. Thank you, Thank you, Thank you!
Visited Accident and emergency services on April 2025
Ipswich Hospital has not yet replied.
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Review titled gynae urgent referral team
Rated 5 stars out of 5
by Mary - Posted on 26 April 2025
I attended on the 15 April 2025 in the afternoon. I received excellent care that day. The team where extremely professional and very thorough in their examination and explained every step of the way what was going to happen. I was very nervous but could not have asked for a better caring team. Thank you
Visited Gynaecology on April 2025
Ipswich Hospital has not yet replied.
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Review titled Amazing Care
Rated 5 stars out of 5
by Pamela - Posted on 02 April 2025
I had elective Spinal Surgery at this hospital. From my first appointment right through I was treated with compassion and professionalism. On day of surgery the whole team were amazing. Absolutely everyone went above and beyond to make me feel reassured. It made the whole process much easier and I can not thank them enough.
Visited Orthopaedics on February 2025
Ipswich Hospital has not yet replied.
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Review titled Good nurse specialist
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2025
I recently had a follow up appointment for a skin cancer after having treatment in Dermatology. Very caring nurse specialist with lots of expertise and knowledge
Visited Dermatology on February 2025
Ipswich Hospital has not yet replied.
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Review titled Excellent care at A&E
Rated 5 stars out of 5
by Teresa Tucker - Posted on 07 January 2025
After falling heavily on my back while taking down the Christmas decorations, I rang 111 and was referred to A&E. I was triaged very quickly and scanned soon afterwards. After a wait, I received a thorough examination and assessment by a doctor, who clearly explained the potential risks of my injury and what I should look out for as I recovered. All the staff who dealt with me were cheerful, very helpful and professional and their manner was reassuring; I came away feeling I had been well looked after. I would like to pass on my thanks to them, they are doing a great job under challenging conditions.
Visited Accident and emergency services on January 2025
Ipswich Hospital has not yet replied.
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Review titled Staff were excellent very helpful put me at ease.
Rated 5 stars out of 5
by Linda Bohea - Posted on 28 December 2024
I was treated with kindness and nothing was too much to ask for. I had faith in the nursing staff. Everything was explained to me
Visited Don't know on December 2024
Ipswich Hospital has not yet replied.
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Review titled Amazing department
Rated 5 stars out of 5
by Lilith Holdsworth - Posted on 17 December 2024
I just wanted to pass on my praise for the dermatology department! I had an appointment with them 2 days after being seen by GP. The reception staff were friendly and welcoming. The initial nurse and Dr were friendly and warming - I was also seen bang on time! They then managed to fit me in for a punch biopsy, where the HCA and nurse were great and super efficient. I was there a total of 23 minutes. Everyone was professional, polite and welcoming and I couldn't sing their praise anymore. I am sorry I haven't been able to provide names, I can't remember but please pass this on as I feel positive feedback is often lost and people should know that they are doing a fantastic job!
Visited Dermatology on December 2024
Ipswich Hospital has not yet replied.
Information supplied by East Suffolk and North Essex NHS Foundation Trust