Hexham General Hospital
Corbridge Road, Hexham, Northumberland, NE46 1QJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled well explained.
Rated 5 stars out of 5
by A E Wilson - Posted on 10 July 2023
I went to Hexham for a second opinion and after an x_ray was delighted to receive a full explanation of what was required and what would be done to my shoulder which has severe erosive arthrophy. This makes me inclined to have the operation in Hexham rather than Carlisle where I was not given such an explanation. I would be interested to know how long the waiting list is at Hexham since I believe it would be better done there.
Visited General Surgery on July 2023
Review titled Hexham General Hospital
Replied on 12 July 2023
Dear A E Wilson, Thank you for getting in touch with us to share your experience of care at Hexham General Hospital. Its great to read that you were given a full explanation of requirements for your shoulder. Regarding waiting times we would like to discuss this with you further so would encourage you to email us at patient.experience@nhct.nhs.uk this will allow us to look into your query and respond. All the best and we look forward to hearing from you. Take care, The Experience Team
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Review titled Great staff and care
Rated 5 stars out of 5
by Isabel McCall - Posted on 17 May 2023
Visited urgent care after a fall. Treated by a really professional and caring nurse, Sarah.Had the appropriate xray etc. , given advice as to aftercare. All the staff polite and efficient and didn't have to wait a long time.Very happy with the service.
Visited Don't know on May 2023
Review titled Hexham General Hospital
Replied on 18 May 2023
Dear Isabel, Thank you for your review, sorry to read about your fall – hope you are feeling much better now? Thank you for taking the time to review your service at Hexham hospital, its good to read that you were given such efficient and hollisitic treatment. Your feedback will be passed onto the team at Hexham, they will surely be delighted. Take care, The Experience Team
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Review titled Fantastic
Rated 5 stars out of 5
by Chris - Posted on 30 May 2023
I recently had surgery at the Day Surgery Unit at Hexham. From start to finish my experience was exemplary. This was the NHS at its finest. From my assigned nurse through to my surgeon, everyone involved was fantastic. It was just another day at work for them, but for me it was superb support and care through a difficult and stressful experience. Well done everyone - you are greatly (and gratefully) appreciated.
Visited General Surgery on May 2023
Review titled Hexham General Hospital
Replied on 07 June 2023
Dear Chris, Thank you for writing this review about your care at Hexham General Hospital. It is great to read that the team within the Day Surgery Unit got everything right for you when you needed it most. We will share your feedback with the surgical team as a whole. If you know the name of your surgeon and would like us to pass your feedback on directly please email us at patient.experience@nhct.nhs.uk with their details. All the very best with your recovery. Take care, The Experience Team
Information supplied by Northumbria Healthcare NHS Foundation Trust