Gravesham Community Hospital
Gravesham Community Hospital, Bath Street, Gravesend, Kent, DA11 0DGContact details and Patient Advice and Liaison Service (PALS)
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Review titled Phones ignored
Rated 3 stars out of 5
by Anonymous - Posted on 07 April 2023
I had to visit urgent centre at Gravesham community on the 7th of April. I called the reception on the number on the website, a gentleman pickup up and then the line dropped. I thought it was an error. I went to the centre, while waiting to be seen, i was waiting in the main corridor, the phone rang. The gentleman who was sitting there picked up the phone and said hello and then put the phone back. So it wasn’t an error, he just put the phone down and carried on sitting on his mobile phone.
Visited Don't know on April 2023
Review titled Gravesham Community Hospital
Replied on 12 April 2023
Dear anonymous, We are sorry that you were unhappy with the reception experience. We would like to look further into your concerns, therefore would you please contact us on the below contact details, if you wish to, to enable us to do so. Best wishes, Patient Advice and Liaison Service (PALS) Kent Community Health NHS Foundation Trust Tel: 0800 030 4550 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk
Information supplied by Kent Community Health NHS Foundation Trust