Conquest Hospital - Ratings and reviews
Reviews
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Review titled Great appointment
Rated 5 stars out of 5
by Elaine Thorley - Posted on 13 May 2024
I had an appointment at the neurology department today and it was first class. I have been having worrying neurological problems for a while now and was a little nervous when i went to the appointment but i need not have been! The consultant was absolutely amazing. He was kind, considerate, caring and listened to my very long and detailed health history with patience! He then carried out some basic neurological tests and has put in motion plans for some scans and further tests. When you have health worries, it is such a relief to have somebody like this consultant looking after you. He made me feel at ease and not so nervous. I know that whatever the outcome, i will feel very reassured being under his care.
Visited Neurology on May 2024
Conquest Hospital has not yet replied.
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Review titled Very satisfied with the experience
Rated 5 stars out of 5
by Jackie Langley - Posted on 08 May 2024
Was advised by practice nurse to attend A and E after a fall. Apart from the IPad checking in system which didn’t allow me to say what had happened the experience was very good. There 3 hours in total, saw nurse, doctor, had x Ray and saw doctor again. Everyone very friendly and helpful. System looked chaotic with people being called and going through different doors, but it seemed to work. Shame there isn’t a minor injuries unit, I didn’t want to use A and E, but there was no alternative.
Visited Accident and emergency services on May 2024
Conquest Hospital has not yet replied.
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Review titled Wonderful attention and treatment
Rated 5 stars out of 5
by Ashley Luke - Posted on 14 May 2024
On Saturday my partner had a seizure so we came to Emergency. From seeing the receptionist to going in to see the first practitioner only took ten minutes and from then on he had various procedures done all within a few hours. The staff were incredible, kind, attentive and completely on the ball and I was able to stay with him throughout. It was a very stressful experience for both of us but they kept us up to date on what was happening and took care to see that I was okay too! He is now home after an overnight stay with more tests to be done but what amazing people they all are, we take our hats off to you all and thank you from the bottom of our hearts for helping us through a very difficult time.
Visited Accident and emergency services on May 2024
Conquest Hospital has not yet replied.
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Review titled Excellent care and empathy
Rated 5 stars out of 5
by Tina - Posted on 18 April 2024
Attended as a day case for a removal of a lump. Greeted with a smile from the Admin staff member, shown to a 6 bay ward and a lovely newly qualified nurse, looked after me exceptionally well. Registrar arrived to update me on the procedure which was completed within the next couple of hours from arriving. In recovery, the care and comfort I was given was superb. I cannot fault the Conquest Hospital in the effort and care they give. So much so, I had to ensure they had a gift of chocolates on my departure. Thank you to you all for looking after me, you should all be so proud of the work you do with such grace and genuine care for the patient.
Visited Don't know on April 2024
Review titled Conquest Hospital
Replied on 29 April 2024
Dear Tina, Thank you for not only taking the time to write a review but to also for your generosity in giving the staff a gift of chocolates following your day case procedure. We strive to provide a high standard of care to all our patients, and it was reassuring to learn that this was evident during your admission from all the staff who cared for you. We hope you are making a good recovery following the removal of a lump and will ensure that your positive feedback is shared with the team concerned.
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Review titled SAU, Richard Ticehurst Ward. Excellent Care 10/10
Rated 5 stars out of 5
by Simon Walker - Posted on 27 April 2024
I was admitted at the Conquest Hospital staying on the Richard Ticehurst Ward in SAU. Just wanted to say how grateful I am to the consultant and his team and all the care staff on this ward. They are amazing people who took good care of me when I was very ill, nothing was ever to much trouble and they always greated me and other patients with a smile and did there best to cheer us up when we were down. I can't praise them enough!. they are all a credit to this Hospital and the NHS. Thank you everyone in SAU, your the best!!
Visited Don't know on April 2024
Review titled Conquest Hospital
Replied on 10 May 2024
Dear Simon, Thank for your positive feedback following your admission to our Surgical Assessment Unit (SAU) at Conquest Hospital. We endeavour to provide a high standard of care to all our patients and are pleased that this was evident during your stay. Your heartfelt feedback will be shared with the team on SAU, and we hope that you are making progress following your illness.
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Review titled Fantastic attentive staff
Rated 5 stars out of 5
by Sophie - Posted on 11 April 2024
Really pleased with how fantastic the staff were at the conquest after I had to bring my 6 year old son in after he fell off a climbing frame. The staff were very quick to get him looked at and explained everything they was doing to myself and my son to keep him calm and at ease. The staff were fantastic and such high spirits. We couldn’t thank everyone enough. Well done for all your hard work. We appreciate everything you guys do. Thank you.
Visited Accident and emergency services on April 2024
Review titled Conquest Hospital
Replied on 26 April 2024
Dear Sophie, Thank you for taking the time to provide such lovely feedback following your son's attendance to the Emergency Department at Conquest Hospital. We recognise how worrying it is for a parent when their child is injured and were pleased to learn that your son was seen and treated promptly, and that staff were reassuring and put him at ease. We do hope he has made a full recovery and will ensure your kind words are shared with the Emergency Department Team.
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Review titled Extremely Helpful
Rated 5 stars out of 5
by Mrs Jillian Bernadette Toogood - Posted on 14 May 2024
After my accident on Saturday 20 April I found Reception in A&E and the Nurse who attended to me very professional. Please pass on my thanks. All healing it seems well. Thank you NHS.
Visited Accident and emergency services on April 2024
Conquest Hospital has not yet replied.
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Review titled Good review
Rated 5 stars out of 5
by Shirley Armstrong - Posted on 19 April 2024
Outstanding the people working on that ward were very helpful understanding polite and very kind they went above and beyond I can't thank them enough. It made my short stay a pleasure. I would like to say thank you very much.
Visited Don't know on April 2024
Review titled Conquest Hospital
Replied on 26 April 2024
Dear Shirley, It was lovely to receive such positive feedback following your recent inpatient stay and that staff demonstrated our core Trust values of treating you with kindness. We wish you all the best and hope you are keeping well.
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Review titled such kindness
Rated 5 stars out of 5
by Mary - Posted on 22 March 2024
I was having a CT scan with an injection beforehand. After the scan I became unwell and the lovely staff were so kind, so reassuring. They held me and helped me onto a bed until I felt better. Their kindness restored my faith in people and really helped me to feel better. Thank you lovely radiologists and nurses#.
Visited Interventional Radiology on March 2024
Review titled Conquest Hospital
Replied on 28 March 2024
Dear Mary, We were sorry to learn that you became unwell following your CT scan and realise how worrying this will have been for you. It was however reassuring to hear that when this happened staff were attentive to your needs and treated you with kindness and ensured you felt better. Please accept our best wishes; your heartfelt words will be shared with the team in Radiology.
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Review titled Amazing staff and excellent care
Rated 5 stars out of 5
by Lorraine - Posted on 03 March 2024
Mr dad had an ambulance take him to the conquest hospital this morning with extreme pain in his stomach from the ambulance staff right through to all the people that cared for him in the hospital nurses and doctors were absolutely amazing and he was treated quickly and with great care and had the necessary scans which he was then diagnosed with gallstones and admitted to a ward
Visited Accident and emergency services on March 2024
Review titled Conquest Hospital
Replied on 25 March 2024
Dear Lorraine, Thank you for your heartfelt feedback following your father's recent emergency admission to Conquest Hospital. We were pleased to learn that his care pathway went smoothly and that he was well cared for and his condition was diagnosed swiftly. Please accept our best wishes and we do hope your father is recovering following his admission. Your kind words will be shared with the relevant staff.