Castle Hill Hospital
Castle Road, Cottingham, HU16 5JQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Endoscopy Unit
Rated 5 stars out of 5
by Ann S - Posted on 22 January 2025
I attended for an Endoscopy January 2025. I was really nervous and was put at my ease. All the staff that helped me and all the staff I observed were caring and professional. The full team tgat dealt with me were fabulous.
Visited Don't know on January 2025
Castle Hill Hospital has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2025
Tonight I attended the ct department for a scan, the male nurse who looked after me did a good job, very polite and helpful, I was apprehensive but talking to him made me feel at ease, the chap doing the scan was polite too, overall a good experience, thank u Castle hill
Visited Urology on January 2025
Castle Hill Hospital has not yet replied.
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Review titled Caring , professional and understanding
Rated 5 stars out of 5
by Denise - Posted on 03 January 2025
I was admitted on 19th Dec for a total knee replacement . I wish to offer gratitude appreciation and a big thank you to Prof S and every team member and the lovely caring staff on ward 9 Castle Hill Hospital. Despite especially the night staff at times being down to only two staff , each and every member of the staff were so caring and kind. You all work so hard and I just want to say you’re all very much appreciated. Nursing/medicine is not an easy profession but each staff member was an absolute credit to their profession. The physios and rehab team were amazing so helpful positive and encouraged with such confidence . Thank you so much and love to you all for a positive future. Take care
Visited Orthopaedics on December 2024
Castle Hill Hospital has not yet replied.
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Review titled Caring and professional.
Rated 5 stars out of 5
by Roberta Mothersdsle - Posted on 28 November 2024
Welcoming , friendly and professional staff. Made my husband feel less anxious! Dealt with speedily and in a manner that made the whole experience far less of a trauma than I expected it to be! Thankyouxxxxx
Visited Urology on November 2024
Castle Hill Hospital has not yet replied.
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Review titled Dermatology
Rated 5 stars out of 5
by Steve barker - Posted on 25 November 2024
The people who work in the dermatology theatre are a credit to the NHS. Everyone who treated me did so with the utmost care and respect. Had a lump on my neck removed and never felt a thing. Everyone was polite and chattered all way thro the procedure. They Explained everything that was happening and could have fallen asleep, it was that good. Thankyou
Visited Dermatology on November 2024
Castle Hill Hospital has not yet replied.
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Review titled Excellent Care Given at Castle Hill
Rated 5 stars out of 5
by Dr George Brendon Thompson - Posted on 15 October 2024
On 7th October I attended Castle Hill for anterior cervical discectomy & interbody fusion surgery for which I can only offer the professionalism provided by all the staff that cared for me at Castle Hill. Previously I have not undergone any type of surgery & was therefore somewhat nervous & apprehensive. All the staff from Surgical Admissions, the highly skilled Neurosurgeons/Anaesthetist & the theatre personnel, plus the post operative staff on Ward 9, all collectively put me at ease at every stage whilst providing thoughtful & genuine care in every respect for which I am very grateful.
Visited Neurology on October 2024
Castle Hill Hospital has not yet replied.
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Review titled Cardiology
Rated 5 stars out of 5
by Vanessa Teanby - Posted on 09 October 2024
I attended a pre assessment clinic in cardiology outpatients and a week later was admitted to the cardiology day ward. The pre assessment appointment was on time and the process was efficient with clear information given. When I was admitted to the day ward for my procedure my allocated nurse was friendly, calm and efficient. They explained every process and were respectful throughout. I really appreciated the continuity they provided throughout what could have been a stressful day. Their care avoided that. The procedure took quite a while and whilst the cardiologist carrying out the procedure was not chatty they gave me relevant information and were obviously confident and knowledgable. The radiographer and nurses in the cath lab were focused on their work which gave me confidence and afterwards took time to explain everything and show me the images. I am very appreciative of the care I received which was excellent. During the day my phone would not work on the ward and the housekeeper and my allocated nurse went above and beyond to ensure my relative who had waited for me were kept up to date and informed of my progress putting their mind at rest. The environment in outpatients and on the ward was calm and quiet. It was kept clean throughout. I was offered food and drink regularly throughout my stay. My only concern would be the information on the NHS app was not accurate. The waiting times were listed as 23-24 weeks for treatment. I was 33 weeks from referral to being seen
Visited Cardiology on October 2024
Castle Hill Hospital has not yet replied.
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Review titled Lovely staff!
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2024
I visited the clinic for a tooth removal, the staff were all lovely and kind, and made sure I felt comfortable before, during and after the procedure. Thank you!
Visited Oral and Maxillofacial Surgery on September 2024
Castle Hill Hospital has not yet replied.
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Review titled Execellent Care
Rated 5 stars out of 5
by Susan - Posted on 18 October 2024
I was having a full knee replacement on 30/09/24 and would like to thank all the staff from pre-assesment to all the staff nurses doctors cleaners staff who served food on ward 9 the physios all theartre staff to the anethiest who kept me calm to the consultant who preformed my operation . I am at home carrying on with my excersises but just wanted to thank you all so very much for your consideration and kindness caring for me what a pleasant hospital and staff.
Visited Orthopaedics on September 2024
Castle Hill Hospital has not yet replied.
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Review titled Excellent Portering service.
Rated 5 stars out of 5
by Catriona Baxter - Posted on 15 August 2024
I arrived by taxi at the Outpatients Dept of Castle Hill with my husband who cannot walk far. I couldn’t see a wheelchair anywhere so enquired in the Ultrasound Dept. A porter who I can’t name went off and searched for the wheelchair and brought it back for us. Luckily he was nearby when our appointment was finished and took us back to where we could pick up our taxi. Great service from a lovely man. Well done.
Visited Don't know on August 2024
Castle Hill Hospital has not yet replied.
Information supplied by Hull University Teaching Hospitals NHS Trust