Bishop Auckland Hospital - Ratings and reviews
Reviews
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Review titled Great treatment
Rated 5 stars out of 5
by Alan Marshall - Posted on 22 April 2023
Your Review: Just had a colonoscopy at Bishop Auckland Hospital today 4th April 2023. The team were fantastic . They were professional and made me feel at ease, kept me informed as to what was happening all the way through the procedure. Ok they found some issues that need addressing,which means a return visit...but I'm sure I will be treated just as well the second time. Thank you
Visited Don't know on April 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Modern but badly designed
Rated 1 star out of 5
by James Edwards - Posted on 28 March 2023
Bearing in mind how recent this hospital is, car parking is far from adequate, waiting time to book in at reception longer, wait for consultant longer. I have always been to the clinic at Darlington where I can park, check in and leave in about 30 minutes. Why has this clinic been moved to Bishop Auckland, over an hour travel round trip? Very disappointed let alone annoyed
Visited Cardiology on March 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Exceptional service
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2023
From entering ward 20 to leaving on 21st February my experience was very positive. Without exception all the staff were wonderful and put you at ease. The nurse who inserted the cannula was amazing, I barely felt the needle and have no bruising at all. They can all be extremely proud of their team work.
Visited Gastrointestinal and Liver services on February 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Outstanding example of healthcare
Rated 5 stars out of 5
by Frederick Thomas - Posted on 04 February 2023
Had hip replacement surgery here on 1st Feb 2023. The staff were amazing. Nothing too much trouble. Everything went like clockwork. Cannot praise it high enough. If you are given choice of hospitals for procedure take this one. All staff were professional but cheerful and friendly. I've had my fair share of ops in the past, both NHS and private and this is the best place to go.
Visited Orthopaedics on February 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Fab service
Rated 5 stars out of 5
by Jade lowther - Posted on 26 February 2023
I recently contacted the urgent care team about an injury the lady on the phone was so kind and helpful just wanted her to get some credit she listened intently and gave great advice I called on the 26/02 around 8:45pm . Thankyou and what a fab hospital with excellent staff
Visited Urgent Treatment Centre on February 2023
Bishop Auckland Hospital has not yet replied.
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Review titled Great
Rated 5 stars out of 5
by Catherine - Posted on 25 December 2022
Staff on phone and on site doing exceptional work in very busy circumstances. We used 111 online but after 7 hours waiting for a within-the-hour call we called 111 to see if we should be doing anything different and they arranged a the urgent treatment centre to ring us back. A call an hour or two later, an appointment a couple of hours after with medicines given and a child now feeling much better and able to enjoy Christmas morning :) I liked that staff warned us there would still be a wait even with an appointment so we could be prepared. The doctor answered our questions (and was clear and very honest about any uncertainties etc). It was also great medicines were given direct to us (no need to find a pharmacy late at night on Christmas Eve) and tips given to successfully get medicines into a child were helpful. Thank you so much
Visited Urgent Treatment Centre on December 2022
Bishop Auckland Hospital has not yet replied.
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Review titled No duty of care
Rated 2 stars out of 5
by Anonymous - Posted on 10 December 2022
Rang this hospital at 12:30 ( I never ever ring as I always think an appointment could go to a child) anyways rang them back at 3 as still hadn’t had a call back. To then wait 50 minutes to speek to some one to say the doctor knows your condition is worse yet still no phone call. Rang then again to be fobbed off It’s now 7:44 no phone call at all there’s no duty of care at all
Visited Urgent care centre on December 2022
Bishop Auckland Hospital has not yet replied.
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Review titled Great hospital and staff
Rated 5 stars out of 5
by Paul Robinson - Posted on 13 December 2022
I went for a colonoscopy on the 12th of December 2022 the staff at bishop Auckland are great look after you very well no long waits very pleased with it
Visited General Medicine on December 2022
Bishop Auckland Hospital has not yet replied.
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Review titled Knee replacement!
Rated 5 stars out of 5
by Michael Porrett - Posted on 19 November 2022
Although I was very nervous on admission to Ward 18, I was soon assured and put at ease by the Staff. I won't name individuals as every person I met did their utmost for my welfare! The Surgical team were absolutely fabulous and after care couldn't have been better! I would recommend this hospital to anyone requiring joint replacement and hope to return to have my other knee replaced.
Visited General Surgery on November 2022
Bishop Auckland Hospital has not yet replied.
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Review titled Lovely treatment
Rated 4 stars out of 5
by Sarah Laws - Posted on 05 November 2022
Had treatment for a hot water bottle burn and the doctor and nurse were lovely. I got all my info to them. Thank you to all the staff helping me.
Visited Urgent care centre on November 2022
Bishop Auckland Hospital has not yet replied.