Bassetlaw Hospital
Kilton Hill, Blyth Road, Worksop, Nottinghamshire, S81 0BDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Seamless and caring service
Rated 5 stars out of 5
by Julie - Posted on 10 May 2023
I had a mastectomy yesterday in the day care surgery. It was a positive experience, the staff were tremendous. All grades of staff and roles worked well as a team and I felt very well cared for. The food and drinks offered afterwards were good and plentiful, pain relief was offered and given quickly. The discharge process was quick and efficient. I know there are criticism's within the NHS but I don't think praise is always appreciated when it is faultless. Thank you to everyone from the surgeon, anaesthetist , theatre team and all the staff working in the day case surgical unit for making me feel so safe and comfortable.
Visited Breast Surgery on May 2023
Review titled Bassetlaw Hospital
Replied on 15 May 2023
Thank you for sharing your recent experience at Bassetlaw Hospital with us. I am so pleased to read how happy you were with the care you received from start to finish! I will share your glowing review with the team involved who I’m sure will be extremely grateful. Thanks again for sharing! Best wishes Libby
Provided by Care opinion
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Review titled Amazing pediatric care
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
Visited this evening with my baby. I was slightly worried about the time it would take to be seen but we were seen and sorted in a couple of hours. The triage children's nurse was lovely and so gentle with the baby. She did all of her checks without disturbing him to much. Then we waited a while and was seen by a doctor. Both staff seemed like they genuinely care for children and took their time to listen, diagnose and discuss.
Visited Accident and emergency services on May 2023
Review titled Bassetlaw Hospital
Replied on 22 May 2023
Thank you for sharing with us your recent experience at Bassetlaw Hospital, I'm so glad to hear your visit was a positive one and how pleased you were with the level of care you received. We really appreciate your feedback! Best wishes Libby
Provided by Care opinion
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Review titled Wonderful and attentive care
by Anaphyslaxis patient - Posted on 07 March 2023
Rushed into hospital with anaphylaxis to something that we still don’t know what caused it (but I am waiting for referral to immunology) The A&E team responded ridiculously fast and dealt with it very quickly and I was transferred to ITU team for a couple of days. I received wonderful, attentive care at Bassetlaw ITU and the team were kind (yet firm) that I had to stay there till it was safe for me to go home. They explained everything they needed to do, and despite me being distressed about having to stay I was reassured and well cared for.
Visited February 2023
Provided by Care opinion
Review titled Bassetlaw Hospital
Replied on 12 May 2023
Thank you for sharing your recent experience at Bassetlaw with us. I am so pleased to read how happy you were with the care you received, despite the circumstances being understandably distressing. I will share your kind feedback with the team involved who I’m sure will be extremely grateful. Thank you for sharing! Best wishes Libby
Provided by Care opinion
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Review titled really friendly
Rated 5 stars out of 5
by Jordan Hanson - Posted on 14 February 2023
Currently at bassetlaw hospital with my partner on a2 maternity ward, the staff are very friendly and show alot of consideration to their patients. I was asked if i wanted breakfast and a drink unlike other hospitals. the staff have made my partner feel very relaxed while waiting to go onto the labour ward
Visited Maternity services on February 2023
Review titled Bassetlaw Hospital
Replied on 12 May 2023
Thank you for sharing you recent experience at Bassetlaw Hospital with us - your feedback means a lot and we are so glad to hear your visit was a positive one. Thanks again for sharing. Best wishes Libby
Provided by Care opinion
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Review titled Wonderful staff
by Terri appreciative - Posted on 01 February 2023
Bassetlaw staff on b6 day surgery at the end of Jan were amazing. Polite friendly calming professional gave encouraging advice .communication on after care great Couldn't have done more. Thankyou to all the team
Visited January 2023
Provided by Care opinion
Review titled Bassetlaw Hospital
Replied on 12 May 2023
Thank you for sharing your recent experience at Bassetlaw Hospital with us. I am so pleased to read how happy you were with your experience on B6 and I will send on your glowing feedback to the team. Thank you for sharing! Best wishes Libby
Provided by Care opinion
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Review titled doc boom
Rated 4 stars out of 5
by Clare Wilmott - Posted on 21 March 2024
What an excellent employee who only works one day a week unfortunately, staff should take example from his lead, someone who cares, definitely in the right environment. Bedside manner exemplary.What a wonderful doctor. Thank you for at last diagnosing my frozen shoulder on top of my torn rotator cuff After 3 years. A huge credit to an and e.
Visited Accident and emergency services on January 2023
Bassetlaw Hospital has not yet replied.
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Review titled Dedicated and wonderful staff .
Rated 5 stars out of 5
by A M Pirie - Posted on 30 January 2023
Son was admitted for elective short stay ward. He is disabled, he and us were treated with the upmost, respect, professionalism, kindness. Please convey our sincere thanks , it was a absolute pleasure to be treated by Bassetlaw.
Visited General Surgery on January 2023
Review titled Bassetlaw Hospital
Replied on 30 March 2023
Thank you for sharing your recent experience at Bassetlaw Hospital with us. I am so pleased to read how happy you were with the care your son received. Thank you for sharing! Best wishes Libby
Provided by Care opinion
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Review titled Amazing A&E staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
I have so much respect and appreciation to all the A&E staff ( I had to experience both the walk in side and direct via paramedic on two separate occasions this month) the effort and attitudes of everyone went above and beyond. Thanku x
Visited Accident and emergency services on January 2023
Review titled Bassetlaw Hospital
Replied on 15 March 2023
Thank you for sharing your recent experience at Bassetlaw Hospital with us. I am so pleased to read how happy you were with your overall experience and the care you received. Thank you for sharing! Best wishes Libby
Provided by Care opinion
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Review titled I will never forget this whole experience x
by KKR94 - Posted on 02 February 2023
I was due to be induced, I was hoping for a quick inducement but that didn't happen due to how busy the labour ward was. One of the midwives broke my waters at 2 am in the morning and it was time for a baby! With how fast my contractions was coming I thought it was going to be a quick labour, they was coming every 4 minutes and so strong! I had a few complications along the way, with the baby's heart rate dropping quite low and the doctors was so fast to act upon it, I also had an infection somewhere so I had to be put on antibiotics drip. The last heart rate dip, one of the doctors came in and examined me and said I can start pushing otherwise it’s an emergency C-section. I had to push with no feeling of contractions due to having an epidural. An hour went by of pushing and my little girl was delivered safely. She had to be checked over by the baby doctors and a cannula put in to start antibiotics due to me having an infection. The aftercare was also amazing on A2, I just want to thank all the midwives and health care workers. You are such a huge credit to the hospital. So professional, made me feel at ease even when they could see I was panicking. My baby girl is healthy and doing so well. I will never forget this whole experience. x
Visited January 2023
Provided by Care opinion
Review titled Bassetlaw Hospital
Replied on 12 May 2023
Thank you for sharing your recent experience at Doncaster Royal Infirmary with us. I am so pleased to read how happy you were with the care you received and will be sharing it with our teams who will certainly be moved by your kind words. Thank you again for sharing! Best wishes Libby
Provided by Care opinion
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Review titled My dad
by Oswin - Posted on 31 December 2022
My dad was transferred from Doncater to Bassetlaw Ward B5, and all I can say is amazing. The care from the staff was absolutely amazing you don't realise how much pressure they're under until u see it. Thank you, Ward B5 x
Visited December 2022
Provided by Care opinion
Review titled Bassetlaw Hospital
Replied on 03 January 2023
Thank you for sharing with us your feedback for Bassetlaw Hospital. I am so pleased to hear that you were happy with the care your dad received. I will share your kind words with the team on B5, who I'm sure will be grateful to hear it. Best wishes Libby
Provided by Care opinion
Information supplied by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust