South Western Ambulance Service NHS Foundation Trust
Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate, Exeter, Devon, EX2 7HYPatient ratings and reviews
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Reviews
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Review titled Very professional
Rated 5 stars out of 5
by Sally Clapson - Posted on 20 January 2025
I was treated for a head injury by one of your teams (p&l)on Saturday evening.Very professional and excellent care given.They made a lovely team and I was made to feel very relaxed. I would never waste their time but unfortunately I was unconscious so my husband phoned them. The female of the team was much loved by my little dog ❤️🙏thankyou
Visited January 2025
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Above and beyond service
Rated 5 stars out of 5
by Brian - Posted on 06 December 2024
My daughter was knocked over by a car in an Aldi carpark on 1 December. The ambulance crew not only looked after her and took her to hospital, they sorted her daughter's party arrangements including emailing cinema tickets to another person to allow the cinema birthday treat to go ahead. Service well above and beyond. My daughter was pretty badly knocked about but is recovering now after two days in hospital. Thanks again.
Visited December 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Amazing gorgeous paramedics
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
Called 999 in Stroud yesterday evening 20/10/2024 for my father and the 999 operator was really helpful and supportive as the lady and calmed me down and took my dad’s number to call him. When I arrived at my dads my dad could not talk to her at the time so I spoke to her and she was so supportive and talked me through what to do and my dad, thechniqes were fantastic and really helped my dad to come round. She stayed on the phone till the gorgeous paramedics arrived, they were extremely helpful, kind, friendly, very patient and so caring towards my father. Those 2 guys were absolutely lovely. Please say thank you very much to those 2 lovely guys for their help and the 999 call handlers. Thank you 🙏
Visited October 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Fantastic amazing paramedics
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
I called 999 on Tues 8/10/2024 early hours of the morning,the operator was fantastic and got the paramedics to my dad rescue in Stroud very quickly. It was a lovely lady and gentleman, they were both so lovely and amazing did such a fantastic job from start to finish. Please can you say a big thank you from my dad and me. 🙏
Visited October 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Amazing phone operator and paramedics
Rated 5 stars out of 5
by Anonymous - Posted on 02 October 2024
Unexpectedly, unfortunately and very scary and extremely traumatizing to see my father like he was yesterday. The amazing phone operator was so kind, calming and helpful, she really calmed me down and stayed with me to monitor my dad till the beautiful paramedics arrived. These paramedics were absolutely amazing, from start to the time they finished. They also calmed me down and I was very calm when they were there with my dad as it was so scary to see my dad in state he was in. Thank you to those amazing paramedics came to my dads rescue which means a lot to me, got him to the hospital quickly and the hospital staff that has been so lovely, kind and helpful. Those 2 paramedics I just want to say thank you very much for all your hard work and all your help, you both are amazing and gorgeous. Is not to great to see my dad like that so thank you for all your help. You are both amazing at your job and work so hard. Thank you 🙏
Visited October 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled A great professional service
Rated 5 stars out of 5
by Stephen Sherriff - Posted on 19 September 2024
I needed an ambulance after a bad fall hurting my hip The two ambulance crew from St Leonard’s were very professional, reassuring and one could not have wished for more. They dealt with me swiftly but seemingly in an unhurried manner with explanations along the way and a handover to the Hospital Casualty. Thank you so much in my hour of need. We are indeed fortunate to have such a professional service and your representatives that attended to me are to be commended and if you can formally pass on my thanks that would sincerely be appreciated. Thank you Stephen Sherriff
Visited September 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Stunning paramedics
Rated 5 stars out of 5
by Campbell de Burgh - Posted on 30 August 2024
I fell and dislocated my hip late in the evening on Friday 16 August and was attended by a crew from Poole at about 2 am on the Saturday morning. They were absolutely brilliant and took me to A&E at Dorchester. The crew were brilliant, please convey my thanks to them.
Visited August 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Great Response
Rated 5 stars out of 5
by Anne-Marie - Posted on 26 August 2024
Very happy with treatments, understanding , of my Dad , when he was taken ill , the Ambulance crew went above and beyond , in getting him to hospital , Thank you both very much , and for being so kind to my mum ..
Visited August 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Fantastic paramedics
Rated 5 stars out of 5
by Anonymous - Posted on 02 October 2024
Was around August time, I can’t remember that incidents date but the operator that answered the 999 call was amazing, so patient and caring. The paramedics arrived to help my dad and they were just fantastic and gorgeous and beautiful humans. One was a gentleman and the other a lady they were both so kind and helpful and very patient, just beautiful souls. The lady came back and helped my dad get comfortable after I had called her back inside, both just so lovely and I just want to say thank you for being so lovely and all their help. They are both amazing at their jobs and you can tell they love and care for people. Thank you 🙏
Visited August 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled The greatest ambulance girl paramedics
Rated 5 stars out of 5
by James Knight - Posted on 26 August 2024
Having to go to hospital from Seaton surgery in a trust ambulance the care and respect I received from my 2 lady paramedics was second to none they looked after me so well I just had to write a review for them and a personal thank you as you deserve my praise from start to finish all the time I was in your care.
Visited August 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.