Wychall Lane Surgery
11 Wychall Lane, Kings Norton, Birmingham, West Midlands, B38 8TEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Wychall Lane Surgery.
Reviews
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Review titled Unique Treatment
Rated 5 stars out of 5
by Dave Adeshina Taylor - Posted on 04 June 2025
My mild arthritis is well managed with the unique treatment of ongoing injections on my knees. Thanks ever so much. My best wishes and kindest regards.
Visited June 2025
Review titled Wychall Lane Surgery
Replied on 05 June 2025
Hi Dave, Thank you for your feedback and 5 stars. We’re so pleased to read that your condition is being well managed with the injections. Patients often comment about the positive impact of these injections have and the difference it makes to their quality of life. We thank you for your kind comments. Kind regards Jo Wychall Lane Surgery
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Review titled Professional and respectful
Rated 4 stars out of 5
by Anonymous - Posted on 11 June 2025
This was my first meeting with a doctor at Wychall Lane Surgery. I felt the consultation went well. I was pleased that the doctor offered to wear a mask and listened carefully to what I said. The meeting felt calm and friendly.
Visited June 2025
Review titled Wychall Lane Surgery
Replied on 11 June 2025
Dear patient, We would like to take this opportunity to welcome you to WLS and thank you for taking the time to share your recent experience with us. It’s great to read that your first meeting with the GP went well and that you felt the consultation was calm and friendly. The team at WLS are dedicated to supporting patients and we believe we can only do this if we actively listen and to our patients, as was demonstrated during your consultation. I have confidence that any further visits you have at WLS will be as equally attentive. We take on board all feedback and if there is anything that you feel would increase your rating from a 4 star to a 5, please do let us know, as we continually thrive to provide an excellent service to our community. Kind regards Jo Wychall Lane Surgery
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 June 2025
Following a telephone conversation last weekI had an injection of steroids into my hip today at the surgery. The doctor was just excellent very kind, informative and explained everything very clearly to me. I am hopeful that the injection will make my life a lot easier and less painful. I recommend this practice to anyone and consider myself fortunate to be a patient there.
Visited June 2025
Wychall Lane Surgery has not yet replied.
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Review titled Great Surgery
Rated 5 stars out of 5
by Emmaline Humphrey - Posted on 27 May 2025
The nurse today was lovely and friendly and does a great job looking after me. He is very helpful and informative
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 29 May 2025
Hi Emmaline, thank you for your lovely feedback. It's so good to read that you feel so informed and looked after by the nurse. Annual reviews are good opportunity for patients to voice any concerns they have about their condition - our nursing team are so knowledgeable and as you say, helpful and informative. Thanks again. Kind regards Jo Wychall Lane Surgery
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Review titled Great practice: fast response
Rated 5 stars out of 5
by Sylvia Fox - Posted on 27 May 2025
I recently discovered a potential “lump” and requested a face-to-face appointment on the online request form. I got an appointment with a female doctor the same day and had a thorough examination.
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 05 June 2025
Hi Sylvia, We’re so pleased that our online appointment system worked well for you and you were offered a same day appointment. We appreciate your feedback. Kind regards Jo Wychall Lane Surgery
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Review titled Great nurse
Rated 5 stars out of 5
by Siobhan Thomas - Posted on 07 May 2025
The male nurse has been great with my son. A genuinely lovely man that has gone above and beyond to accommodate appointments for us. I’m very grateful for his time and expertise.
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 13 May 2025
Dear Siobhan, Thank you for taking the time to share your feedback with us. The feedback you have shared about how great Trevor is with your son is so valuable, not just because it lets us know that we are providing an excellent service, but it also sends a positive message to young people out there who may be hesitant about engaging with Health Care Professionals for one reason or another. I will ensure your kind comments are shared with Trevor and the wider team. Many thanks Kind regards Jo Wychall Lane Surgery
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 May 2025
Friendly, professional staff. I can usually get an appointment for when I need one in advance. Caring and compassionate.
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 05 June 2025
Dear patient, Thank you for your positive feedback and 5 stars, it means a lot to us. Kind regards Jo Wychall Lane Surgery
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Review titled Incredible service
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2025
I attended for a routine 3-Monthly treatment and as usual, it was with the senior nurse. He is the biggest asset to the surgery - he has all the qualities you require for someone if his position; professional, timely, well organised, very comprehensive with his questions, accommodating and also very reassuring. However, he goes so much further than what you would just typically 'expect', he is extremely settling, he is very personable and is genuinely inter sted in the well being of his patience, he is remarkably accessable and can make daunting conversations very easy indeed. He is a very, very open and humorous gentleman and I feel extremely lucky to have him as my nurse on a regular basis!!
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 13 May 2025
Dear patient, Thank you so much for taking the time to write this wonderful review and sharing your experience of WLS on this website. You are not alone in your praise for Trevor, he is so highly thought of and respected by so many of our patients, of all ages. Trevor is well known by our community as the nurse who will always go the extra mile and nothing is too much trouble for him. I think we can agree that we are all extremely lucky to have him on our team! I will ensure Trevor and the wider team are aware of your kind comments. Thank you again. Kind regards Jo Wychall Lane Surgery
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Review titled Good Practice
Rated 5 stars out of 5
by Amanda - Posted on 28 May 2025
The Nurse was lovely & friendly, took the time to listen to me, answered any questions i had, made me feel relaxed,
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 29 May 2025
Hi Amanda, Thank you so much for taking the time to leave us this feedback and 5 stars! We really appreciate it. It's great to read that you had such a positive experience and you felt listened to and relaxed. I will share your feedback with the nursing team and all staff at WLS. Thanks again. Kind regards Jo Wychall Lane Surgery
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Review titled Relaxed
Rated 3 stars out of 5
by Anonymous - Posted on 15 May 2025
The nurse makes you feel comfortable and relaxed. He has great communication skills and he is competent in his role.
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 05 June 2025
Dear patient, Thank you for taking the time to share your kind comments about your recent visit with the nurse. It’s great to know that you felt comfortable and relaxed. I will share your feedback with the wider team. Kind regards Jo Wychall Lane Surgery