Wychall Lane Surgery
11 Wychall Lane, Kings Norton, Birmingham, West Midlands, B38 8TEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Surgery
Rated 5 stars out of 5
by Emmaline Humphrey - Posted on 27 May 2025
The nurse today was lovely and friendly and does a great job looking after me. He is very helpful and informative
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 29 May 2025
Hi Emmaline, thank you for your lovely feedback. It's so good to read that you feel so informed and looked after by the nurse. Annual reviews are good opportunity for patients to voice any concerns they have about their condition - our nursing team are so knowledgeable and as you say, helpful and informative. Thanks again. Kind regards Jo Wychall Lane Surgery
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Review titled Great practice: fast response
Rated 5 stars out of 5
by Sylvia Fox - Posted on 27 May 2025
I recently discovered a potential “lump” and requested a face-to-face appointment on the online request form. I got an appointment with a female doctor the same day and had a thorough examination.
Visited May 2025
Wychall Lane Surgery has not yet replied.
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Review titled Great nurse
Rated 5 stars out of 5
by Siobhan Thomas - Posted on 07 May 2025
The male nurse has been great with my son. A genuinely lovely man that has gone above and beyond to accommodate appointments for us. I’m very grateful for his time and expertise.
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 13 May 2025
Dear Siobhan, Thank you for taking the time to share your feedback with us. The feedback you have shared about how great Trevor is with your son is so valuable, not just because it lets us know that we are providing an excellent service, but it also sends a positive message to young people out there who may be hesitant about engaging with Health Care Professionals for one reason or another. I will ensure your kind comments are shared with Trevor and the wider team. Many thanks Kind regards Jo Wychall Lane Surgery
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 May 2025
Friendly, professional staff. I can usually get an appointment for when I need one in advance. Caring and compassionate.
Visited May 2025
Wychall Lane Surgery has not yet replied.
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Review titled Incredible service
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2025
I attended for a routine 3-Monthly treatment and as usual, it was with the senior nurse. He is the biggest asset to the surgery - he has all the qualities you require for someone if his position; professional, timely, well organised, very comprehensive with his questions, accommodating and also very reassuring. However, he goes so much further than what you would just typically 'expect', he is extremely settling, he is very personable and is genuinely inter sted in the well being of his patience, he is remarkably accessable and can make daunting conversations very easy indeed. He is a very, very open and humorous gentleman and I feel extremely lucky to have him as my nurse on a regular basis!!
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 13 May 2025
Dear patient, Thank you so much for taking the time to write this wonderful review and sharing your experience of WLS on this website. You are not alone in your praise for Trevor, he is so highly thought of and respected by so many of our patients, of all ages. Trevor is well known by our community as the nurse who will always go the extra mile and nothing is too much trouble for him. I think we can agree that we are all extremely lucky to have him on our team! I will ensure Trevor and the wider team are aware of your kind comments. Thank you again. Kind regards Jo Wychall Lane Surgery
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Review titled Good Practice
Rated 5 stars out of 5
by Amanda - Posted on 28 May 2025
The Nurse was lovely & friendly, took the time to listen to me, answered any questions i had, made me feel relaxed,
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 29 May 2025
Hi Amanda, Thank you so much for taking the time to leave us this feedback and 5 stars! We really appreciate it. It's great to read that you had such a positive experience and you felt listened to and relaxed. I will share your feedback with the nursing team and all staff at WLS. Thanks again. Kind regards Jo Wychall Lane Surgery
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Review titled Relaxed
Rated 3 stars out of 5
by Anonymous - Posted on 15 May 2025
The nurse makes you feel comfortable and relaxed. He has great communication skills and he is competent in his role.
Visited May 2025
Wychall Lane Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Andrew Inglis - Posted on 08 May 2025
I had my diabetic review today and the nurse was very pleasant and helpful and give me some information about what might happen if I went from diet only to taking medication I was very well informed many thanks
Visited May 2025
Review titled Wychall Lane Surgery
Replied on 29 May 2025
Hi Andrew, Thank you for taking the time to share your feedback with us, we appreciate it. Regular health reviews are great for managing health conditions and they also give patients the opportunity to ask any questions they have. It’s great to read that you left feeling well informed about your options. I will share your comments with Trevor and the wider team at WLS. Kind regards Jo Wychall Lane Surgery
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Review titled Great Practice nurse
Rated 5 stars out of 5
by Cath prest - Posted on 08 May 2025
Practice nurse went above and beyond to ensure my child had the required blood test. On the day he was very kind to my son and made him feel totally at ease. A very good experience all round
Visited May 2025
Wychall Lane Surgery has not yet replied.
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Review titled Diabetic Review
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
Attended clinic today for diabetic review with diabetic nurse, I was called in on time and had a good discussion about my history. All necessary checks were carried out efficiently and professionally. Very happy with today's appointment.
Visited April 2025
Review titled Wychall Lane Surgery
Replied on 17 April 2025
Dear patient, Thank you so much for sharing your positive experience of your review with the Nurse, we appreciate your time. It’s great to read that you are happy with the outcome of your appointment. Kind regards Jo Wychall Lane surgery