Woodsetton Medical Centre
40 Bourne Street, Woodsetton, Dudley, West Midlands, DY3 1AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Treatment for Skin Tags
Rated 5 stars out of 5
by David Talbot - Posted on 19 April 2024
After a few months of treatment for under arm and eye skin tag removal I am completely clear of all my skin tags. This treatment was performed by my doctor and nurse at Woodsetton Medical Centre Dudley who were both brilliant. They have completely changed my outlook as far as my body image is concerned as this has always been a major concern for me and I could not wear anything without sleeves. I thank them both from the bottom of my heart.
Visited April 2024
Woodsetton Medical Centre has not yet replied.
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Review titled They just don't care
Rated 1 star out of 5
by Alex - Posted on 23 October 2023
Lost faith in this Dr Practice. Last Dr I saw about my mental health seemed dismissive and uninterested. Hardly engaged with me and I left feeling worse than when I went in. They were supposed to send me email with link for autism questionnaire to help see if I could find out if I'm on the spectrum...never received this. You never see the same Dr, I can't remember last time I saw an experienced compassionate Dr there. It's usually a paramedic or junior Dr and most of the time you just feel fobbed off, like you are a burden or wasting their time. I put off going usually and have decided it's best to look into switching practices. There seems to be a real disconnect between staff, Dr's and the patients/community they are there to support. It's hard to ask for help at the best of times but when you have no faith in your Dr to be there for you when you are at your lowest, well it leaves people feeling helpless. I've struggled with anxiety and depression for a number of years and I wish I had a more supportive community Dr that I could rely on. I wonder how many other people in the community feel the same?
Visited October 2023
Review titled Woodsetton Medical Centre
Replied on 06 November 2023
I am sorry to hear that you feel this way about our services. If you wish to contact the practice manager to discuss this further please contact the surgery for this to be arranged.
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Review titled Bad service
Rated 1 star out of 5
by Anonymous - Posted on 15 June 2023
The receptionist (not too sure what her name is) is so rude and dismissive. She doesn’t listen to what you’re saying, she just wants to rush you off the phone. I asked for advice for something I was given by my doctor and she told me to go to urgent care?? Clearly not listening to what I have to say. Her tone of voice is so rude, not welcoming at all. I’ve been with this surgery since 2016 and I can honestly say that they’re going downhill. Train your receptionist to be more empathetic, understanding and teach them about basic medical knowledge. No help what so ever!!
Visited June 2023
Review titled Woodsetton Medical Centre
Replied on 16 June 2023
We are sorry to hear you have not been happy with the service you received. Please contact our practice manager who will be able to look into this for you.