Woodlands Health Centre
4 Edwin Hall Place, London, Greater London, SE13 6RNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very polite and professional reception
Rated 5 stars out of 5
by Namparie Ojeih - Posted on 25 June 2025
I just wanted to share some positive feedback about my recent experience with the reception at the surgery. Twice this month I’ve had to call, and both times I was met with such politeness and a genuinely helpful attitude. It's refreshing, especially when we so often hear negative things about GP reception experiences — and I’ve had my own in the past. But this time, it was amazing to speak to someone who actually wanted to help, took the time to listen, and didn’t make me feel rushed. It makes such a difference. Thank you for the excellent service — please keep it up
Visited June 2025
Woodlands Health Centre has not yet replied.
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Review titled Great experience with the Practice Nurse
Rated 5 stars out of 5
by Namparie Ojeih - Posted on 25 June 2025
I just wanted to share my appreciation for the nurse I saw on Monday for my travel consultation. From the moment I walked in, she was welcoming, kind, and put me at ease. She even took the time to apologise for running late, which I really appreciated. Throughout the whole consultation, she was professional, thorough, and made sure all my questions were answered. Thank you for your kindness, empathy, and for making what could have been a stressful appointment feel so comfortable. It really makes a difference.
Visited June 2025
Woodlands Health Centre has not yet replied.
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Review titled Great nurse
Rated 4 stars out of 5
by Aaliyah - Posted on 19 May 2025
I had an appointment with Florence and she was amazing, she spoke to me through out my appointment and explained things so I understood or if I had any questions she would answer. Florence listened to what I had to say. Very lovely lady and made me feel very comfortable. Thanks again Florence
Visited May 2025
Woodlands Health Centre has not yet replied.
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Review titled Excellent service from this practice
Rated 5 stars out of 5
by Emmanouela Kokkinaki - Posted on 17 May 2025
I would like to thank the practice for being so welcoming, I'm a new patient and I've been seen for a new patient assessment which I've never had before and had investigations arranged so my health records are up to date. My medication was also prescribed in a timely manner and everyone from reception to health professionals have been communicative and kind. Thank you :)
Visited May 2025
Woodlands Health Centre has not yet replied.
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Review titled New patient health check
Rated 4 stars out of 5
by Anonymous - Posted on 18 February 2025
Really impressed with the thorough new patient health check I had with one of the lovely nurses. She arranged thorough blood testing as well and the HCA who did my bloods was really kind and put me at ease. So far as a new patient I’m really impressed. Reception have been v helpful and friendly as well. Many thanks to you all.
Visited February 2025
Woodlands Health Centre has not yet replied.
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Review titled Useless
Rated 1 star out of 5
by Anonymous - Posted on 22 September 2024
They refuse to let you book an appointment before the morning you need to see them and if you havent rung by 8:01am no chance of an appointment and if you get lucky enough to get an appointment its a telephone call and how the doctor can diagnose something without seeing it he cant i might as well just google symptoms or go a and e and stretch out those wait times even longer and waste all that time
Visited August 2024
Woodlands Health Centre has not yet replied.
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Review titled Always forgot to call me after booking an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 21 August 2024
I don’t understand how it works in this GP , I called 2 days ago to book an appointment and the receptionist said the doctor will call me before 3:30 pm , as I was having a meeting I asked for appointment the day after , they said only can book for the same day !! Which I found it super weird !! I called again today to book an appointment for the same day as I’m off , I left all my plans waiting for a call back from the doctor but nothing , I called again and they said sorry the doctor will call today . It’s not the first time happend , even last time they forgot to send me my test result and I call the hospital , they said they send email to GP , when I went to go they said nothing and when I have to the them the time and the day the receptionist found the email , it’s a joke seriously. They should be more concerned about people life .
Visited August 2024
Woodlands Health Centre has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Ismael Ouedraogo - Posted on 20 May 2024
Great customer service and highly recommended services to this GP, thank you to your team who was able to help out and great advisor.
Visited May 2024
Woodlands Health Centre has not yet replied.
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Review titled Above and beyond
Rated 5 stars out of 5
by Lucy - Posted on 26 June 2024
I was unregistered from my previous GP surgery and decided to register with woodlands. The receptionist was very caring and went above and beyond to sort out my situation then when another arose just weeks later again no issues at all. Helped me efficiently and effortlessly. All my appointments attended so far have been so straight forward and stress free. Thank you woodlands.
Visited May 2024
Woodlands Health Centre has not yet replied.
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Review titled Sympathetic Listening
Rated 5 stars out of 5
by Marilyn John - Posted on 29 May 2024
Went in to give blood for testing; the nurse practitioner, was kind, considerate and listened to me. She ensured that before I left the surgery I was seen by a doctor. The doctor treated me with equal consideration and I feel that my concerns are being addressed. So a big thank you to both of you; this is how people should be treated.
Visited May 2024
Woodlands Health Centre has not yet replied.