Wollaston Surgery - Ratings and reviews
Reviews
-
Review titled Terrible
Rated 3 stars out of 5
by Adrian Jones - Posted on 19 February 2024
As a patient with high blood pressure who has recently moved to the Surgery I was told I needed a face to face with the Doctor before a Prescription could be raised despite my records being available A total of 114 phone calls made from 8.00am over 2 mornings only to be told no appointments were available and to try again the next day !! Advised to make a trip to Corby Urgent Care centre in the hope they may be able to prescribe my drugs Shocking service !!
Visited February 2024
Wollaston Surgery has not yet replied.
-
Review titled Good nurse, if you make it past receptionist!
Rated 1 star out of 5
by Anonymous - Posted on 02 February 2023
No advance bookings available, only on the day slot's. Call at 8:00 and hear a message saying the line is busy for about 45 minutes. Eventually when the call is picked up, you are automatically put in a queue and will get to speak to a receptionist sometime after 10:00. If you're lucky, you might get an appointment, but will probably be told they're full, call again tomorrow. No triage system, no priority for serious illness, accept their system or go to A&e. When you eventually get results from your test, guess what, to discuss them, you have to go through the same process!! Receptionist answer, not my job mate, I don't make the the rules! Nurse was good, everything around her is awful!
Visited February 2023
Wollaston Surgery has not yet replied.