Windsor House Group Practice
2 Corporation Street, Morley, Leeds, LS27 9NBContact details and opening times
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by David Longfield - Posted on 07 July 2023
Having worked through NHS111 and A&E with a UTI but having little or no improvement, I attended (with my wife) a face to face appointment on 3July with a young doctor whom we took to possibly be a trainee or locum. He was clearly aware of my anxiety and was very thorough and clear in his examination and explanation. The test results had that day been received by the surgery, and he noted that the specific e-coli strain I was infected with was resistant to the antibiotics I had originally been prescribed by NHS111, which was the base guidance on UTI infections, and that the second prescription (two days previous) would show to be working within a day or so. We left the surgery much relieved by this outlook. Three hours later, the young man telephoned me at home to say he had looked further into to the lab report, and that more detail that was not at first visible suggested that a different (third) antibiotic would better target my infection and that he had prepared a prescription for me. I collected this shortly after and started the new course immediately. Three days later I am beginning to feel much better. This has been exceptional service and would you please pass on my thanks to the young man, and wish him well for his future in the profession.
Visited July 2023
Review titled Windsor House Group Practice
Replied on 25 September 2023
Dear David Thank you for taking the time to enter positive comments on to the NHS web site. I have made the Partners and the Staff aware how much you appreciate their hard work. Once again thank you for your positive comments.