Windermere Medical Centre
Windermere Avenue, St. Helens, WA11 7AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2025
The Dr was helpful & I was treated with respect & dignity throughout the appointment. He was friendly & listened well.
Visited March 2025
Review titled Windermere Medical Centre
Replied on 10 March 2025
Thank you for your feedback. This will be shared with the team and GP. Your feedback is appreciated and we are pleased to hear you had a positive experience. Kind regards, Windermere medical centre.
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Review titled Efficient, caring, professional
Rated 5 stars out of 5
by Joe Butterworth - Posted on 18 February 2025
All staff, from the receptionist, telephonist to the medical professional were efficient are caring. Can’t praise them highly enough. This was specifically about my appointment on 17th February 2025 but it is equally appropriate to earlier appointments.
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled GP Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2025
Very good experience with GP Very thorough examination,doctor listened and acted on information given. Very satisfied with this appointment
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for taking the time to provide feedback. Your comments are appreciated, and we are pleased to know that you received a positive experience when attending the practice. Kind regards, Windermere Medical Centre.
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Review titled Friendly and helpful
Rated 5 stars out of 5
by Mel - Posted on 03 May 2025
Receptionists are always friendly and really helpful. GP’s are kind and I feel listened too. Nurses and heath care staff are friendly and informative too. Recently visited the nurse for a health check, she explained what and why. Felt really informed I’m really thankful for this practice and the care that they provide.
Visited February 2025
Windermere Medical Centre has not yet replied.
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Review titled Requires training
Rated 3 stars out of 5
by Paul Seddon - Posted on 14 February 2025
Latest visit was difficult , the doctor didn’t understand my requirement which then needed 2 phone calls and a return visit to the surgery to solve it.
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Dear Patient, I am sorry to hear you had a difficult visit to the practice. Please contact the surgery directly to investigate this further should you wish to do so. Kind regards, Windermere Medical Centre.
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Review titled Excellent Service
Rated 3 stars out of 5
by Anonymous - Posted on 08 February 2025
Received excellent service - fitted me in with an appointment at short notice - Receptionist polite & helpful & couldn't fault the doctor 🤗 Do an outstanding job even with the pressures of the NHS
Visited February 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
We are pleased to hear you received excellent care and thank you for providing feedback. Kind Regards, Windemere Medical Centre.
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2025
The staff are amazing when it comes to listening and trying to understand the issues of the patients to get them the best health care. They helped me with my new medication and referrals to pain clinic and spinal specialists
Visited January 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled A Trouble Free Experience
Rated 5 stars out of 5
by Joan Hall - Posted on 19 January 2025
From telephoning for an appointment to being seen by the GP this was a trouble free experience from start to finish.
Visited January 2025
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 December 2024
Staff friendly and welcoming. Doctor actually listened to what I said and was very thorough when it came to getting answers. He put my mind at ease. Highly recommended.
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.
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Review titled The receptionist are so polite and doctors
Rated 5 stars out of 5
by Karen - Posted on 25 December 2024
I'm new to this practice and ive been once the receptionists were very good with me I wasn't well that day seen doctor straight away they seem very understanding aswell of my situation
Visited December 2024
Review titled Windermere Medical Centre
Replied on 04 March 2025
Thank you for your feedback. We are pleased to hear that you had a good experience when contacting the practice. This feedback will be shared with the team. Kind regards, Windermere Medical Centre.