Winchcombe Medical Centre
Greet Road, Winchcombe, Cheltenham, Gloucestershire, GL54 5GZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
I've had a couple of appointments over the last 3 months for my toddler and I just wanted to say thank you. Both GP's were fantastic with my son! The new booking system isn't the best, but, that said I haven't had to wait long at all to get an appointment.
Visited April 2025
Winchcombe Medical Centre has not yet replied.
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Review titled Terrible booking system
Rated 1 star out of 5
by Anonymous - Posted on 04 April 2025
Booking an appointment is practically impossible. The system is designed entirely to suit the needs of the surgery, not its patients. There is no distinction made between requests for urgent and routine appointments meaning that if you are unable to use the online system before it closes when full (so different time everyday) you cannot make an appointment. You cannot request a routine appointment at weekends or out of hours, you are funnelled through the same system dealing with urgent requests. When in the waiting room the video screens cycle through claims of how little money the surgery receives per patient, further demonstrating the priority to deter people from engaging with the surgery. The approach and messaging all signal that the patients are an inconvenience and waste of time and the focus is on ensuring that it is as difficult as possible to arrange an appointment. What you do if you have no access to the internet as the phone is not always answered is anyone’s guess.
Visited March 2025
Winchcombe Medical Centre has not yet replied.
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Review titled WMCentre
Rated 5 stars out of 5
by Steve Savery - Posted on 22 March 2025
My recent small op at the surgery only confirmed my opinion that we are truly blessed to live in Winchcombe and have this surgery as ours! From a virtually instant initial appointment, to the procedure itself was under two weeks. I will give anyone short shrift who does not agree that our clinic is excellent! Friends and relatives who live in other areas are justifiably envious of us! Keep up the good work!
Visited March 2025
Review titled Winchcombe Medical Centre
Replied on 25 March 2025
Many thanks for providing such lovely feedback. The definitely helps with staff morale at the surgery!
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Review titled System failure
Rated 5 stars out of 5
by MR REX V. BUTLER - Posted on 08 February 2025
I was messaged on 6th February 2025 regarding my Blood Pressure readings. The message asked me to book a telephone appointment with the Pharmacist. However, the link supplied did not work. I tried telephoning Reception but there was no answer despite ringing for a considerable time. I am reluctant to complain. However, at my age (90) I am finding it very difficult to negotiate the new systems recently introduced at WMC.
Visited February 2025
Winchcombe Medical Centre has not yet replied.