Willowbank Surgery Longton Branch - Ratings and reviews
Reviews
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Review titled Just Joined
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2023
I have just joined this practice. I find that all the staff are very nice. The call wait is only as long as most retail companies when you want to send something back. I asked for an appointment and got one for the next day. Nice and clean practice.
Visited April 2023
Review titled Willowbank Surgery Longton Branch
Replied on 18 May 2023
Dear patient, Thank you very much for your complimentary feedback regarding your experience with our practice. The staff will be very appreciative of your comments. I will make sure this is shared with all of our team. Kind regards, Bev Heath Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Sophie - Posted on 07 October 2022
Had a procedure today and the Dr was very reassuring. Asked me lots of questions and put me at ease. Told me we could stop anytime and was always asking me if I was alright and if I wanted to continue. Keep up the good work!
Visited October 2022
Review titled Willowbank Surgery Longton Branch
Replied on 03 November 2022
Dear Sophie, Thank you very much for taking the time to post this most positive feedback regarding our service. We are very happy to hear that the GP you saw treated you with respect. I will make sure that this is shared with the rest of the practice team. Kind regards, Bev Heath Practice Manager
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Review titled Nice people
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2022
I have just gone to this new place and I think it is very nice and the people seem very friendly. I am having a baby and they are looking after me as I will be a single parent I have a friend who got Mental Health problems after the birth of her son and there was little help for her 30 years ago except pills but this surgery has a Mental Health Nurse who can support me in other ways so I am reassured by that. This seems like a positive move.
Visited August 2022
Review titled Willowbank Surgery Longton Branch
Replied on 01 September 2022
Dear patient, Thank you for taking the time to share your recent experience of our practice. We are very happy to hear that you have had a positive encounter with our team. I will make sure that your lovely comments are shared with all of them. Kind Regards, Bev Heath Practice Manager