Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2025
I managed to bag a same day appointment and I was called in on time. The ANP was very professional and pleasant. I felt like I was listened to and was very happy with the outcome of the appointment
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 31 January 2025
Saw GP explained situation to a good level so easy to understand..was qiluite satisfied with the appointment
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Physiotherapist is very knowledgable
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2025
Really great service from a wonderfully professional and courteous lady. Clearly very knowledgeable and explains the skeletal and well as muscular problem so you understand things so much better. Given exercises to do at home, with a repeat visit in 3 months. My only complaint is that it has been a 6 week wait to get this appointment . Great service.
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Great care given
Rated 5 stars out of 5
by Kevin Dawson - Posted on 29 January 2025
Came for my annual Diabetes review and am delighted with the way I was treated. So much care and patience were given to answer my concerns fully. I learnt more about my medical conditions today and am looking forward to making improvements to my health. Thank you for your excellent care and advice.
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
I had an appointment with the Nurse regarding my bloods. I asked about other pressing worries I had. She was great. She asked a doctor to come in and she was thorough, approachable and listened to my feelings . Both staff were brilliant. Professional but empathetic.
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mr A Lownds - Posted on 29 January 2025
Was seen by a really excellent doctor polite understanding and patience was really understanding one of the best at the practice
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Nice doctor
Rated 3 stars out of 5
by Michelle - Posted on 30 January 2025
I saw a lovely doctor down greendock street, who was very thorough and confirmed a chest infection, and sent me for a xray and blood cultures. I drive up before 8 though to get an appointment and there was no appointments at the Meir branch so I assume they've all been booked online which isn't good as some people can't get to greendock street. The surgery on a whole does need to improve drastically.
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Poor Service from the doctors
Rated 1 star out of 5
by Anonymous - Posted on 15 January 2025
The reception staff are lovely, polite and vey helpful. The problem is my doctor, very rude, condescending, nasty and forceful. She doesn’t listen and treats you like you are something she stepped in. Never felt so belittled in my life.
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Getting Better
Rated 5 stars out of 5
by Carol Gibben - Posted on 18 January 2025
Dr R was fantastic as always, sorted everything that was needed, this practice is getting lots better.
Visited January 2025
Willow Bank Surgery has not yet replied.
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Review titled Very supportive
Rated 5 stars out of 5
by Corrinne Bosworth - Posted on 30 January 2025
The Doctor was very supportive and showed good attention to my medical needs I found this very reassuring thank you
Visited January 2025
Willow Bank Surgery has not yet replied.