Wideopen Medical Centre
Tulach Ard, North Road, Wideopen, Newcastle Upon Tyne, Tyne and Wear, NE13 6LNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Denise Hegyesi - Posted on 14 April 2025
This surgery is now a 100% in care,helping there patients.I have serious illnesses and have very bad days and the doctors,nurses and receptionists understand how this makes me feel and affects my life now on a daily bases.so they are very careing and the doctors keep a check on my tablets to make sure they don’t interact with another.This surgery is definitely 100% better thank you
Visited April 2025
Wideopen Medical Centre has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Moira jobling - Posted on 08 April 2025
Eny time i call the receptionist i get friendly greeting there aways ready to help do there best to fit you in or get what you need. Feel lucky to be in this doctor practice
Visited April 2025
Wideopen Medical Centre has not yet replied.
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Review titled Great patient care
Rated 5 stars out of 5
by Elaine Devine - Posted on 25 April 2025
The receptionist was extremely helpful, caring and professional and dealt with my problem knowledgeably and efficiently.
Visited April 2025
Wideopen Medical Centre has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2025
Seen recently for infection .. was seen promptly and GP was considerate and empathetic .. medication prescribed.. great service by my practice
Visited March 2025
Wideopen Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2025
Exemplary doctor patient care. Made to feel completely at ease, thoughts and procedures clearly explained and executed superbly.
Visited February 2025
Wideopen Medical Centre has not yet replied.
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Review titled Outstanding reception staff
Rated 5 stars out of 5
by Ann Aylott - Posted on 04 March 2025
On 28/2/2025 I contacted the surgery regarding a prescription for Cyclizine to combat nausea related to radiotherapy. The receptionist I spoke to arranged for the prescription to be upgraded to urgent and provided a barcode to enable me to take it to any pharmacy. The pharmacies in Wideopen are closed all weekend. She showed exceptional empathy, listening skills, professionalism,explained the protocol involved, kept me informed at every stage. I was able to get the tablets later on the same day and am extremely grateful. I was also examined by a doctor (working at the surgery as part of her training) regarding water retention in my legs and feet. After a thorough examination (a rare event due to pressure on GP’s lately) she referred me to a cardiologist and within 2 weeks heart failure was diagnosed and medication changed as necessary. Many thanks to both.
Visited February 2025
Wideopen Medical Centre has not yet replied.
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Review titled Unacceptable waiting times
Rated 2 stars out of 5
by Anonymous - Posted on 03 February 2025
I called this morning at 8:50am and waited well over an hour to get through to the reception and was offered an appointment in two weeks time. This is unacceptable. We are asked to avoid using A&E but when we have an appointment to see the GP a fortnight after we ask for one, our symptoms could have potentially gotten worse and will require hospital intervention. This is not a sustainable system. We cannot be asked to avoid A&E to avoid hospital pressures but then be denied a reasonable appointment. Something needs to be fixed because, at least at the GP, there is something fundamentally broken about the system.
Visited February 2025
Wideopen Medical Centre has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 25 February 2025
In a time when there is so much negativity about the NHS and GP’s in general, I feel like I must say how valued I feel as a patient at Wideopen Medical Centre. Having called today the receptionist was incredibly helpful, listening to my issue and sorted me out in a few minutes with an appointment for a service I didn’t know existed. She even sent a text message with directions and explained over the phone how to get there as the appointment was offsite of the GP surgery. I feel lucky to be able to receive such good service and care.
Visited February 2025
Wideopen Medical Centre has not yet replied.
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Review titled Very friendly
Rated 5 stars out of 5
by Susan Lawrence - Posted on 04 December 2024
I spoke to the receptionist this morning and she was really friendly and helpful. I have never had problems at this surgery apart from it’s hard trying to get through the line to get an appointment, other than that I find the surgery really good and helpful
Visited December 2024
Wideopen Medical Centre has not yet replied.
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Review titled Very friendly and professional practice
Rated 5 stars out of 5
by B.Rutherford - Posted on 06 November 2024
Having recently moved into the area I have found this practice to be excellent. My recent requests for doctor and nurse appointments have been most helpful. The reception staff are friendly, helpful and professional and the medical team give considerate and practical advice. I've managed to get appointments within a reasonable time and tge follow up treatments have been swift and helpful.
Visited November 2024
Wideopen Medical Centre has not yet replied.