Whickham Cottage Medical Centre
Rectory Lane, Whickham, Newcastle Upon Tyne, Tyne And Wear, NE16 4PDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Experience
Rated 5 stars out of 5
by Alan Goulbourn - Posted on 13 September 2023
Booked for a Covid jab easily through the receptionist for my wife and I and attended today. Reception were very friendly and passed us through to the waiting area. We were seen by the doctor quickly and once again was very friendly and explained all about the vaccine we were due to receive. The vaccination was completed with no problems and painless. All in all a very easy and efficient experience.
Visited September 2023
Review titled Whickham Cottage Medical Centre
Replied on 12 October 2023
Thank you for taking the time make your positive comment, we take all of your feedback very seriously, please be reassured we discuss both the positives and the negative comments made about the practice as a whole team at our monthly meeting. Thank you the Whickham Practice
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Review titled Great Practice
Rated 5 stars out of 5
by Frank McCoy - Posted on 17 July 2023
I find the GPS and nurses I have dealt with approachable, willing to listen and sympathetic. I have found receptionists helpful and realise some of the problems practices face these days resulting in the difficulty in getting an appointment with a GP.
Visited July 2023
Review titled Whickham Cottage Medical Centre
Replied on 19 July 2023
Thank you for taking the time make your positive comment, we take all of your feedback very seriously, please be reassured we discuss both the positives and the negative comments made about the practice as a whole team at our monthly meeting. Thank you the Whickham Practice
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Review titled Really caring
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
I have recently joined the practice and have already been seen twice for different problems which happened to be within the same week! Both drs were super kind and patient and I really appreciated their advice.
Visited July 2023
Review titled Whickham Cottage Medical Centre
Replied on 04 September 2023
Thank you for taking the time make your positive comment, we take all of your feedback very seriously, please be reassured we discuss both the positives and the negative comments made about the practice as a whole team at our monthly meeting. Thank you the Whickham Practice
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Review titled Covid jab
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2023
Had my booster jab, every thing was done very professionally, the only thing i found a problem was the parking, although there was a lovely lady doing her utmost to help everyone, I think the blaydon leisure centre would have been a lot easier with all the parking there is there, other than that everything great.
Visited June 2023
Review titled Whickham Cottage Medical Centre
Replied on 28 June 2023
Thank you for taking the time make your positive comment, we take all of your feedback very seriously, please be reassured we discuss both the positives and the negative comments made about the practice as a whole team at our monthly meeting. Thank you the Whickham Practice
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Review titled Covid vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 26 June 2023
Arrived (late) for scheduled appointment on 24/6/23. Queue was very well managed as was the order for vaccinations. Able to discuss reason for vaccination with professionals. Dry well organised and friendly service.
Visited June 2023
Review titled Whickham Cottage Medical Centre
Replied on 28 June 2023
Thank you for taking the time make your positive comment, we take all of your feedback very seriously, please be reassured we discuss both the positives and the negative comments made about the practice as a whole team at our monthly meeting. Thank you the Whickham Practice
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Review titled Covid booster
Rated 5 stars out of 5
by Anonymous - Posted on 24 June 2023
Arrived 10 mins earlier than appointment, quite a queue waiting to go in, which I had I didn't have to wait in very long, more or less within 8 to 10 minutes I was having my vaccination, every member of staff were very professional and polite, all in all a good experience .
Visited June 2023
Review titled Whickham Cottage Medical Centre
Replied on 28 June 2023
Thank you for taking the time make your positive comment, we take all of your feedback very seriously, please be reassured we discuss both the positives and the negative comments made about the practice as a whole team at our monthly meeting. Thank you the Whickham Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2023
Appointment on time, very friendly but professional staff who took the time to listen to my concerns and problems. Solutions were discussed and agreed. Advice given.
Visited May 2023
Review titled Whickham Cottage Medical Centre
Replied on 08 June 2023
Dear Patient, Thank you for taking the time make your positive comment, we take all of your feedback very seriously, please be reassured we discuss both the positives and the negative comments made about the practice as a whole team at our monthly meeting. Thank you the Whickham Practice
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Review titled Disappointing Visit
Rated 3 stars out of 5
by Anonymous - Posted on 05 May 2023
Saw locum doctor regarding ongoing issue advised to make appointment for nurse to complete test, reception advised practice does not support required test, given self test envelope with no instruction instrument to preform at home.
Visited May 2023
Review titled Whickham Cottage Medical Centre
Replied on 08 June 2023
Dear Patient, Thank you for your comment, we take all comments very seriously, discussing both the positives and the negatives as a whole team at our monthly meeting. We aim to use all comments as a platform to review and further improve the care we provide to our patients. We do ask that if you wish to take this matter further a direct contact is made through the Practice's complaints procedure - details can be found on the Practice website www. whickhampractice.nhs.uk. Thank you the Whickham Practice.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 05 May 2023
Having problems with my back so saw my doctor who referred me for xrays and blood tests which I had 2 days later. I expected to have to chase the results but my doctor contacted me with them and also gave me an appointment for the following day for further blood tests. Whichever doctor I have seen I have always been happy with their treatment of me. I'm happy with the waiting times if my problem is non urgent knowing that if it was urgent I would be seen quickly
Visited May 2023
Review titled Whickham Cottage Medical Centre
Replied on 07 June 2023
Thank you for taking the time make your positive comment, we take all of your feedback very seriously, please be reassured we discuss both the positives and the negative comments made about the practice as a whole team at our monthly meeting. Thank you the Whickham Practice