WEST TIMPERLEY MEDICAL CENTRE
21 Dawson Road, Broadheath, West Timperley, Altrincham, Cheshire, WA14 5PFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A hard pill to swallow…
Rated 5 stars out of 5
by Dee - Posted on 12 May 2025
The Drs and receptionists have been wonderful in helping me today. Unfortunately people posting negative comments on certain platforms are incorrect and I know how hard you all work to accommodate patients. There is a national crisis with NHS and GPs so through no fault of their own, the hard pill to swallow is that it taints the practice’s good name amongst the hundreds maybe even thousands of people who look at the ratings without actually experiencing the selflessness and incredible care provided every single week without discrimination of any sort. Thank you for helping me so much. I really am grateful and appreciative of all that you do for me, my family and this community as a whole.
Visited May 2025
WEST TIMPERLEY MEDICAL CENTRE has not yet replied.
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Review titled Great receptionist
Rated 4 stars out of 5
by Sue - Posted on 16 January 2024
I was in doctors surgery quite often after having a heart attack and one of the reception team took time to help me and even hug me when I was sat crying in the surgery. So thankyou.also alot of doctors didn't take the time to help or reassure me until I saw a particular doctor just before Xmas and she followed everything up and kept me updated with test results etc. First time I felt someone cared. So thankyou
Visited January 2024
WEST TIMPERLEY MEDICAL CENTRE has not yet replied.
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Review titled very hard to get appointment
Rated 1 star out of 5
by Anonymous - Posted on 21 November 2023
I tried using their online portal to book an appointment, they replied saying i need to ring on the day and book appointment. For last 2 days i am ringing them at 8am, they keep saying they are fully booked and they have over 1500 patients and very less doctors. But they still accept "new applications
Visited November 2023
WEST TIMPERLEY MEDICAL CENTRE has not yet replied.
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Review titled Child Appointment cancelled on the appointment day
Rated 1 star out of 5
by Anonymous - Posted on 22 September 2023
Recently I attempted to get an appointment for my child. He was given appointment after 2 weeks and then the appointment was cancelled on the day of appointment without any alternative appointment provided. Extremely apathetic and casual treatment.
Visited September 2023
WEST TIMPERLEY MEDICAL CENTRE has not yet replied.
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Review titled There when I need them...
Rated 5 stars out of 5
by CEBell - Posted on 08 June 2023
I ran into a situation recently that reminded me how supportive and helpful West Timperley Medical Centre is. I needed an appointment (not urgent) as soon as possible. I explained to West Timperley what I needed - and they booked me an appointment with the GP in less than three days. Throughout the pandemic they maintained standards, quickly responding when I contacted them. They send reminders, take care of setting up prescriptions, and book referrals and tests. The reception staff and nurse practitioners are always pleasant and polite. I find this surgery to be absolutely first-rate. I recommend them without hesitation.
Visited June 2023
WEST TIMPERLEY MEDICAL CENTRE has not yet replied.