Wentworth Medical Practice.
38 Wentworth Avenue, Finchley, London, Greater London, N3 1YLContact details and opening times
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Reviews
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Review titled Inappropriate behaviour
Rated 1 star out of 5
by Anonymous - Posted on 23 May 2023
Today (my husband called on behalf of me to ask about my medication which has been taken of my repeated medication without letting me know)..he asked the person who answered the phone to make an appointment for me with one of the gp but she/he suggested one of the nurses which I don’t want to meet, she/he refused to make any appointments unless with this specific person, so I talked to her/him I was shocked, she/he asked me (why your husband is calling for you) is it her/his job to know why and when I asked for an appointment with one of the Gp she/he hang up on me!!!! Is this the way you supposed to help your patients! I have many issues to deal with, don’t need extra stress to be added to my life. She/he was rude, doesn’t want to help just forcing me to accept what she/he is suggesting..which I have the right to accept or not. My call was at 10:35 today you can go back to the call and check the way the reception person answered our request. (I have declared many time to this team through written note that I need my husband to call on my behalf)
Visited May 2023
Review titled Wentworth Medical Practice.
Replied on 23 May 2023
Dear Patient I am sorry you appear to have had a negative experience at the practice. Can I ask that you contact me directly at the practice please to clarify your request? Kind Regards Katrina Collins Practice Manager