Wembley Park Medical Centre
2 Humphry Repton Lane, Wembley, Greater London, HA9 0GLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Wembley Park Medical Centre.
Reviews
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Review titled New experience
Rated 5 stars out of 5
by Anonymous - Posted on 03 June 2025
First of all I discovered the GP by accident when my former GP sent me to this one for a blood test, when i was done with the appointment I was like, wait a minute this GP is wayyyy better than my other one, why don't I just switch here, so here I am. As my title suggests, I find this GP practice to actually be a new experience, it's probably because my former GP neglected my health for so long, to me this is the first time I'm recieving any sort of aid with my health. Everyone at the GP looks like an angel to me, my mum even had severe B12 deficiency which my old GP didn't bother to treat but she finally got treatment for it here. She is so happy and energetic now and living her life as she should. Also my dad has had a very high blood count for years which puts him at risk for heart attacks and strokes but we only got treatment for it when we switched to this GP. I know a lot of people are complaining in other reviews that their callback service is horrible (yes maybe the callback service doesn't exactly work) and appointments are hard to get but you've got to understand they have a lot of patients, also coming from a place of neglect, even the smallest of service is valuable. I think if you persevere and get the appointment you'll definately get the treatment you deserve. I managed to get it and I hope others do too.
Visited June 2025
Review titled Wembley Park Medical Centre
Replied on 03 June 2025
Dear patient, Thank you so much for taking the time to share your experience with us. We're truly grateful for your thoughtful and encouraging feedback. It’s heartening to hear that your journey with our practice has made such a positive difference—not only for you, but also for your mum and dad. Knowing that your family has finally received the treatment and attention they deserve means a great deal to us, and we’re glad to have been a part of that. We understand your comments about the callback service and appointment availability, and we appreciate your understanding and patience. I will make sure to pass your feedback on to our team, including both your kind words and your suggestions, so we can continue to improve and support all our patients as best as we can. Thank you again for your support. Warm regards, Arti Patel Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2025
Good consultation with Doctor. The doctor listened, understood and took actions to progress tests and treatment with follow up booked.
Visited March 2025
Review titled Wembley Park Medical Centre
Replied on 20 March 2025
Dear Patient Thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience at Wembley Park Medical Centre. Our team works hard to provide the best care and service possible, and it's wonderful to know that our efforts are appreciated. Thank you for taking the time to share your experience with us!
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Review titled Disappointing service
Rated 1 star out of 5
by Anonymous - Posted on 07 April 2025
Wembley Park cancelled my online appointment over a week ago and has not contacted me to re book. The GP has also failed to refer me after an appointment. I had to revisit the front desk after weeks to get it done. Patient Care is not happening.
Visited March 2025
Review titled Wembley Park Medical Centre
Replied on 08 April 2025
Dear Patient,, I am very sorry to hear about your frustrations. We would like to look into what has happened. Please could you email us at nhsnwl.feedbackwembleypark@nhs.net so we can locate you on our system and for you to share more details on what has happened so we can make things right and help you. Kindest regards
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Review titled Excellent Oractice
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2025
Had a GP appointment in February 2025. The practice was very clean and the service was prompt & efficient. The GP was very attentive and listened to any concerns raised. Very happy with this practice.
Visited February 2025
Review titled Wembley Park Medical Centre
Replied on 11 February 2025
Dear Patient Thank you so much for your feedback,i will share this with the team. Many Thanks Arti Patel Practice Manager
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Review titled Gold Standard for Patient Care
Rated 5 stars out of 5
by Jahanara - Posted on 24 January 2025
I am writing on behalf of my elderly mother who required urgent bloods. The Surgery explored option to ensure ease of access of my mother while delivering the necessary medical care. The entire team, lead by the dedicated and professional partners, do their utmost to prioritise the heath and care of their patients, no matter how young or old.
Visited January 2025
Review titled Wembley Park Medical Centre
Replied on 11 February 2025
Dear Jahananra Thank you for the feedback i will share this with team. Many Thanks Arti Patel Practice Manager
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Review titled Exceptional Doctor
Rated 5 stars out of 5
by Nihar Mehta - Posted on 17 January 2025
I am incredibly grateful to have such an outstanding doctor. They took the time to thoroughly explain my condition in a way I could easily understand, ensuring I felt confident about the diagnosis and treatment plan. Not only was the treatment provided with precision, but all of my questions were answered with patience and a positive attitude. It’s clear they genuinely care about their patients and prioritize clear communication. I highly recommend this doctor for anyone looking for compassionate, knowledgeable, and professional care.
Visited January 2025
Review titled Wembley Park Medical Centre
Replied on 21 January 2025
Thank you so much for your kind feedback! I'm thrilled to hear that your experience was amazing and that you found it both extremely helpful and very informative. Your words mean a lot to us and serve as a great encouragement to continue providing the best care possible. I’ll be sure to pass along your thoughtful comments to our team—they’ll be delighted to hear that their efforts made such a positive impact on your experience. Warm Regards Arti Patel Practice Manager
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Review titled great practice
Rated 5 stars out of 5
by Elena - Posted on 17 January 2025
The experience it was amazing. Yesh -clinician it was extremely helpful and very informative to me . Thank you
Visited January 2025
Review titled Wembley Park Medical Centre
Replied on 21 January 2025
Thank you so much for your kind feedback! I'm thrilled to hear that your experience was amazing and that you found it both extremely helpful and very informative. Your words mean a lot to us and serve as a great encouragement to continue providing the best care possible. I’ll be sure to pass along your thoughtful comments to our team—they’ll be delighted to hear that their efforts made such a positive impact on your experience. Warm Regards Arti Patel Practice Manager
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Review titled The new reception team is fantastic
Rated 4 stars out of 5
by Anonymous - Posted on 12 December 2024
I was very unwell I called hoping to get a tel apt on Wednesday at around 3to 4. The receptionist was very very polite she was tryin her level best to accommodate my request but I understand it was pretty late. I was asked to do online consultation which i did the next day morning. This receptionist was so sweet who called to check no me never ever in last 14 years this had ever happened she went ahead to book a f2f appointment for me. She went out of her way. This new staff is amazing. Older ones are still rubbish though kudos gal u changed my opinion about Wembley Park drive. Mind u i work for a GP myself so i know wat efforts she has put in to check on meThanks T u were amazing bless u 🙏🙏🙏
Visited December 2024
Review titled Wembley Park Medical Centre
Replied on 13 December 2024
Thank you for taking the time to share your experience with us. We are so glad to hear that our receptionist was able to provide you with the care and support you needed during a difficult time. It’s wonderful to know that she went above and beyond to assist you, checking in on you and arranging a face-to-face appointment. Your kind words mean a lot to us, and we will make sure to pass on your appreciation to her. It’s feedback like yours that encourages our team to continue striving for excellence in patient care. We are committed to improving the overall experience for all our patients, and your honest feedback about past experiences is also invaluable to us as we work on enhancing our services. Thank you again for your kind message. If there’s anything further we can assist you with, please don’t hesitate to reach out. Wishing you good health and all the best.
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Review titled Not good.
Rated 1 star out of 5
by Anonymous - Posted on 11 November 2024
My partner and I initially registered with this practice because it was conveniently located near our flat. Unfortunately, we faced significant delays during the first two months in receiving my partner’s medication. Despite her having nocturnal epilepsy for over 10 years, the practice insisted on conducting consultations and blood tests to determine her eligibility for the medication, which seemed unnecessary given her medical history. Things took a turn for the worse when my partner had a seizure, and we urgently needed a referral to a neurologist. The hospital notified the practice, but we received no response. When I called to follow up, explaining that my partner had just had a seizure and needed an urgent appointment, the receptionist's response was to call back at 8 am the next day. This was at around 10:30 am, which doesn’t seem unreasonable for an urgent matter. The lack of urgency and compassion in this situation was deeply frustrating, especially given the practice’s claim to handle such cases with empathy. It was difficult to understand why we weren’t given more immediate assistance when it was a clear emergency. I hope the practice can improve its communication and response times, particularly for those with serious medical needs.
Visited November 2024
Review titled Wembley Park Medical Centre
Replied on 12 November 2024
Thank you for providing this feedback. Due to information governance and the need to protect patient data, we are limited in what we can say on NHS Choices. We have emailed the patient directly just yesterday evening. Your experiences and insights are important, and we would like to address the issues you have raised promptly as we understand how crucial timely medical care. Should you wish to discuss this further please contact us at nhsnwl.feedbackwembleypark@nhs.net
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Review titled Helpful practice
Rated 5 stars out of 5
by Caroline chadwick - Posted on 30 August 2024
Thank you for getting back to me following my blood tests done at the surgery two weeks ago. The doctor explained all the tests separately in very simple language and asked me many questions about my health. I also expressed a couple of other medical concerns and she was extremely helpful regarding this. Appreciated simple suggestions such as drinking more water and to submit my blood pressure readings more regularly. Felt I was really well looked after. Thank you.
Visited August 2024
Review titled Wembley Park Medical Centre
Replied on 02 September 2024
Dear Caroline, Thank you for the feedback will pass it onto the team Many Thanks Arti Patel Practice Manager Wembley Park MC