Weavers Medical
Prospect House, 121 Lower Street, Kettering, Northamptonshire, NN16 8DNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Weavers Medical.
Reviews
-
Review titled Doctors are amazing, receptionists are terrible.
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2025
The doctor we saw on Friday for my son was lovely. However after two experiences with different receptionists on Friday - one for myself regarding an infection in my jaw the receptionist at Mawsley cut me off and told me to book a dentist appointment and carried on interrupting and talking over me despite me telling her it was not a tooth issue and I had had an operation on my jaw earlier in the year she wouldn’t listen. I ended up going to Corby Urgent Care who gave me antibiotics. Later in the afternoon I called 111 because my son was not very well, they booked me in for a call with a dr who I couldn’t have been happier with. He booked me an appointment for 4.05pm. It ended up taking me 45 minutes to get there due to traffic in Kettering town centre. I called Weavers to explain we were on the way but stuck in traffic, the receptionist originally was unable to find my son on the system even though I’d spoken to the Dr that day and had an appointment booked in. She told me I’d called the wrong surgery. Once she finally found us on the system she literally barked at me that if we were 5 minutes late she would cancel my appointment regardless of the fact it was for a 9 month old baby. She was so rude that I ended up in tears and ended up telling her to cancel the appointment and hanging up. 5 minutes later she called back and said the on duty dr had said he would see me whenever we arrived. Because of these two interactions with two seperate receptions we will be leaving Weavers. I will also be making a formal complaint. It is such a shame because the drs and nurses we have seen have all been amazing, it’s just the front of house staff that have let the surgery down.
Visited April 2025
Review titled Weavers Medical
Replied on 22 April 2025
Dear Anonymous, Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experiences and the distress this has caused you. We are pleased to hear that you had a positive experience with the doctor, but we also understand how important it is that every part of your interaction with the practice is respectful and supportive. We take all concerns seriously and are committed to improving the service we provide. To enable us to fully investigate your concerns, we would encourage you to contact the practice directly. This will allow us to look into the matter thoroughly and ensure it is addressed appropriately. Thank you again for your comments, and we hope to have the opportunity to restore your confidence in our practice. Kind regards Weavers Medical
-
Review titled Fabulous caring doctor
Rated 5 stars out of 5
by Karen Brady - Posted on 31 March 2025
I have been seeing one of the women doctors for a number of sessions now while we work through HRT and other issues. She noticed a blood result missed by previous doctors and has pursued this. She works collaboratively and explains options and next steps. She listens and cares. I trust her to be thorough and do the right thing - and that’s priceless.
Visited March 2025
Review titled Weavers Medical
Replied on 01 April 2025
Dear Karen Brady, Thank you so much for your kind and thoughtful feedback. We're truly delighted to hear about the positive experience you've had with your doctor. It's incredibly important to us that our patients feel heard, supported, and cared for—especially when navigating something as personal as HRT and other health concerns. Your trust means everything, and we're so glad to know that your doctor’s thoroughness and collaborative approach have made such a difference. We'll be sure to pass on your lovely words to her—they will mean a great deal. Thank you again for taking the time to share your experience. Warmest regards, Weavers Medical
-
Review titled Excellent doctor.
Rated 5 stars out of 5
by Paula Merry-Cottingham - Posted on 07 March 2025
As always received 'First Class' service from Weavers Medical Centre. This time my appt was with Doctor (Registrar). He was very thorough, knowledgeable, listened well and sounded very interested in what I had to say. I didn't feel rushed at all. Thank you. Whoever I see at this practice, I always receive this very high level of service. Thank you to you, it is very much appreciated.
Visited March 2025
Review titled Weavers Medical
Replied on 07 March 2025
Dear Paula, Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're delighted to hear that you had a positive experience with our Registrar and that you always feel well cared for at Weavers Medical Centre. Providing thorough and attentive care is our priority, and it's heartwarming to know that our team’s efforts are appreciated. Your feedback truly means a lot to us, and we’ll be sure to pass on your kind words. We look forward to continuing to provide you with the same high standard of care in the future. Best wishes, Weavers Medical
-
Review titled Very understanding and considerate
Rated 5 stars out of 5
by Ian ramswell - Posted on 04 February 2025
Visited Dr myers today 04/02/2025 for a problem that I was very concerned about after talking with him ,this being the first time I have visited the surgery and indeed seeing him for the first time,I was very impressed at the understanding and compassion he showed me and I left feeling reassured he thought it was nothing to worry about ,that said he has arranged test to eliminate my worries very good at keeping my fears at bay thankyou Dr myers
Visited February 2025
Review titled Weavers Medical
Replied on 04 February 2025
Dear Ian Ramswell, Thank you so much for your review. We are very pleased to hear that you received excellent care from Dr Myers. We will be sure to share this feedback with him. Taking the time to leave some positive feedback means a lot to us. Many thanks Weavers Medical
-
Review titled Great customer service
Rated 5 stars out of 5
by Nigel bates - Posted on 20 February 2025
A well oiled machine , all staff from start to end fantastic, doctor was superb , would definitely recommend to anyone
Visited February 2025
Review titled Weavers Medical
Replied on 24 February 2025
Dear Nigel Bates, Thank you so much for your kind words! We’re thrilled to hear that every step of your experience was fantastic. Your recommendation means the world to us. Many thanks Weavers Medical
-
Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2025
I had a telephone appointment with a doctor on Monday. He rang me within ten minutes of the agreed time. He was in no hurry to get me off the line and was very thorough in his assessment. I highly recommend this practice.
Visited February 2025
Review titled Weavers Medical
Replied on 26 February 2025
Dear Anonymous, Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our doctor and that you felt listened to and well cared for. Our team strives to provide thorough and compassionate care, so it’s wonderful to know that we met your expectations. We truly appreciate your recommendation and look forward to supporting you with any future healthcare needs. Many thanks Weavers Medical
-
Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 21 January 2025
Called shortly after 8am, received call back promptly. Got same day appointment with GP. Staff were helpful & professional at all times. Happy with service at Weavers
Visited January 2025
Review titled Weavers Medical
Replied on 04 February 2025
Dear Anonymous, Thank you so much for your feedback. It is good to hear that the appointments system is working well and that the staff you encountered were helpful and professional. Your positive feedback means a lot to us. Many thanks Weavers Medical
-
Review titled Just Super.
Rated 5 stars out of 5
by Alan Beddows - Posted on 03 April 2025
I am delighted to compliment Weavers for the lovely care I’ve received in the last four months. During my regular visits the care I received has been first class, each of your ladies providing excellent expert care. I would very much appreciate these ladies being made aware of my gratitude. Weavers you’re brilliant. Many thanks………..
Visited January 2025
Review titled Weavers Medical
Replied on 04 April 2025
Dear Mr Beddows, Thank you so much for your kind and thoughtful words. We’re absolutely delighted to hear that your experience over the past four months has been so positive. Our team at Weavers Medical takes great pride in providing the highest standard of care, and your feedback means the world to us. Rest assured, your message of gratitude will be shared with the ladies who’ve looked after you – they’ll be thrilled to know their efforts have made such a difference. Thank you once again for taking the time to share your experience. We’re so pleased to have been a part of your journey. Warmest regards Weavers Medical
-
Review titled terrible standards.
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2025
Absolutely appalling practice. So called doctors refusing to provide a call back for immunocompromised individual, followed up the day after, the "doctor" looked at the submitted pictures and said "can wait til tomorrow", I've still yet to receive a callback from these apparently medical professionals. Honestly feel like I'd have more luck eating bark than trying to get treatment from this god awful practice.
Visited January 2025
Review titled Weavers Medical
Replied on 12 February 2025
Dear Anonymous, We sincerely apologise for your experience and understand how frustrating this must have been for you. Ensuring that all our patients receive timely and appropriate care is our top priority, and we regret that we did not meet your expectations on this occasion. We take your concerns seriously and would like to investigate this matter further. If you are open to it, please reach out to us by contacting the practice, either by telephone or online, so we can discuss your experience in more detail and work towards a resolution. Your feedback is invaluable in helping us improve our service. Once again, we apologise for any distress caused and appreciate your patience. Best wishes Weavers Medical
-
Review titled Listened to and supported
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2024
I just wanted to say a big thank you to the lovely lady doctor that I spoke to the other day. I was experiencing such terrible nerve pain, she kindly listened and sent a prescription to my pharmacy. Within 24 hours my pain has stopped, and I managed to sleep all night. I can not thank you enough for being there and helping me when I needed it. I have been with your surgery for 29 years and have always been impressed by your care and efficiency. Thank you. 😊
Visited December 2024
Review titled Weavers Medical
Replied on 04 February 2025
Dear Anonymous, Thank you for your kind words and for sharing your experience with us. We are pleased to hear the GP was kind and listened to you. Providing helpful and kind service is what we strive for, and it's always rewarding to know we've made a difference in our patients' experience. Warm Regards Weavers Medical