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Weald View Medical Practice - Hawkhurst - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Impressive short notice cover for absent GP

    Rated 5 stars out of 5

    by Shirley Wiggs - Posted on 06 December 2022

    Receptionist asked me to see my GP about non-urgent issue arising from routine blood test. At 45 mins before 9am appointment, I was texted to say GP unwell, but arrangements in hand for colleague to cover. A few hours later, helpful receptionist rang to offer 4.30pm appointment, at which my issue was cheerfully resolved in a two-way discussion with another GP from the practice. Ten out of ten to Weald View for their rapid response and concern for patient care, maintained at a time when health services are facing high and increasing levels of demand alongside staff shortages.

    Visited December 2022

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  2. Review titled Excellent service

    Rated 5 stars out of 5

    by Patricia Quieros - Posted on 07 October 2022

    My telephone call was answered very quickly by a friendly and helpful receptionist. She arranged a test for me and I was receiving treatment within 24 hours. I am a new patient and very pleased with the service.

    Visited October 2022

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  3. Review titled Poor Medical Practice

    Rated 1 star out of 5

    by Anonymous - Posted on 09 March 2023

    Referals not followed through from recommendation of Hospital Discharge. GP did not provide handover of medical care during their abscence whilst admitting me into Hospital. GP does not provide full descriptive information of symptoms to allow investigations by Hospital to assist with diagnosis and medical treatment to aid recovery. Relys on the method of Pain Prescriptions rather than avenues of Recovery Treatment for long-term injuries. Medical Documents not collaborated or provided to Hospital Consultants in time of long awaited appointments. Emails to Practice Manager seeking advice for assistance with raised issues, replied defensively rather than objectively. Locum GP have acted speedily with medical investigations and medical treatment rather than Practice based GP.

    Visited September 2022

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