Warrior Square Surgery - Ratings and reviews
Reviews
-
Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2023
I felt at last someone listened to me and has made me an appointment with the relevant GP. Not been with Warrior Square Surgery very long but my experience has been good. People only seem to review when they have a bad time so feel it only right to praise this surgery following great service, thank you.
Visited February 2023
Review titled Warrior Square Surgery
Replied on 16 January 2024
Apologies for not responding sooner. I just wanted to thank you for your kind feedback which I did pass to staff at the time, however due to unforeseen circumstances I was not able to response. I hope we have continued to provide a good service. Lorna Telling Practice Manager
-
Review titled Worst reception service
Rated 2 stars out of 5
by Anonymous - Posted on 22 July 2022
I have been going here for 10 years and I always avoid and suffer because of the poor rude service I’ve been given by the reception and other staff. They speak to you like they have not been taught general manners, decency, politeness and it adds more mental stress on your health. The GP really needs to improve there service to there patients since this is a practice of helping people, not making it worse for them.
Visited July 2022
Review titled Warrior Square Surgery
Replied on 16 January 2024
I apologise that you felt the service you received from our practice was not appropriate and caused you undue distress. We pride ourselves on helping people and going above and beyond as a local small family GP practice. I appreciate on this occasion that you were unhappy with the service provided, but I hope that have received a better service since. If you wish to discuss this further or are still having issues please contact me. Lorna Telling Practice Manager