Village Health Group - Ratings and reviews
Reviews
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Review titled . Good start to my annual Review
Rated 5 stars out of 5
by Suella Postles - Posted on 24 August 2022
Annual review bloods taken with phebotamist who was careful and pain free. A good experience although everyone was suffering from the extreme heat. Rated an Outstanding Practice. I've always had a very good service over the last 30 years. It isn't the NHS's fault they have been serially underfunded over the last years.
Visited August 2022
Review titled Village Health Group
Replied on 13 January 2023
Thank you for your kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled Not good
Rated 3 stars out of 5
by Anonymous - Posted on 26 September 2022
Diagnosed at hospital as having a thyroid problem and had blood test The doctor needs further blood tests but cannot do them (as I am housebound) for another three weeks so in total waited eight weeks and am still losing weight already lost four stone and am 80 years old
Visited July 2022
Review titled Village Health Group
Replied on 13 January 2023
Thank you for your comments, I am sorry you were dissatisfied with the service you received. To enable us to look into this further would you please contact us via by email or you can complete a complaints form on our website. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled The service has declined.
Rated 2 stars out of 5
by Wendy - Posted on 14 June 2022
Unable to get appointment for face to face consultation. Receptionist asks what your problem is. Waiting room nearly empty . Where are our GPS. I assume they are either at different surgeries or doing private practice. Bring back the old days ! Our GP's were fantastic. They knew us, or history and that of our family.I find it vert sad that such a good surgery is failing its patients.
Visited May 2022
Review titled Village Health Group
Replied on 13 January 2023
Thank you for your comments, I am sorry you were dissatisfied with the service you received. To enable us to look into this further would you please contact us via by email or you can complete a complaints form on our website. We are always grateful for patient feedback and appreciate the time you have taken to provide this.