Victoria Medical Centre - Ratings and reviews
Reviews
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Review titled hca
Rated 5 stars out of 5
by Nisha Boodhoo - Posted on 24 April 2024
I have been coming to this practice for a while and had experiences with many taking my blood but the only one can take my blood without putting 3 needles in my arm is the hca! I feel very comfortable with her! She's very gentle, kind and helpful. I would highly recommend her to anyone who are scared of needles like myself.
Visited April 2024
Review titled Victoria Medical Centre
Replied on 26 April 2024
Thank you for taking the time to leave such a positive review of our services
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Review titled Poor communication to patients about delays
Rated 2 stars out of 5
by Anonymous - Posted on 18 April 2024
Appointment booked for 11.10 at 12.00 as I'm writing I Have still not been seen, not one member of staff made any announcements in the waiting area to patients about any delays, One doctor was only apologising to patients when asked by patients why the wait was so long. No senior manager around to come to the floor to manage patient expectations or ask if we would need to rebook or able to wait or given any idea on how long the waits would be have asked reception at 11.30 how many patients ahead of me have been told 1 patient but still not been seen understandably delays can be unavoidable in healthcare but the lack of communication has failed patients today.
Visited April 2024
Victoria Medical Centre has not yet replied.
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Review titled Phlebotomy service
Rated 5 stars out of 5
by alondoner - Posted on 15 February 2024
Fantastic practitioner, welcoming, reassuring, professional and amazing technique! I have had the same practitioner twice recently and not felt a thing and no bruising after blood taken. Very happy with service.
Visited February 2024
Review titled Victoria Medical Centre
Replied on 19 February 2024
Thank you very much for taking the time to leave such a positive review of our services
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Review titled Top Team
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2024
Dear Practise Manager, Sad that I can't mention them by name but what a nice experience to get a swift hearing test recommendation from my GP,a next day response from the Practise Nurse, and a wax check appointment in for Monday from one of your nice receptionists. Well done VMC team ,thoughtful and professional as so often.
Visited January 2024
Review titled Victoria Medical Centre
Replied on 29 January 2024
Thank you for taking the time to leave such a positive review of our services
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Review titled Thanks
Rated 5 stars out of 5
by Anonymous - Posted on 26 November 2023
I would like to say thank you to the staff that actually rang me back and was so good n patient over the phone with me, She gave me the results I needed thank you so much.
Visited November 2023
Review titled Victoria Medical Centre
Replied on 27 November 2023
Thank you for taking the time to leave such a positive comment on our services
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Review titled Newly registered
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2023
I'm a newly registered patient at the medical centre and it's all been good, very quick and efficient service and nice friendly staff.
Visited November 2023
Review titled Victoria Medical Centre
Replied on 07 December 2023
Thank you for taking the time to leave such a positive review of our services
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Review titled Blood Tests
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2023
Hello I had to come into today for a blood test and I was so happy it wasn’t the previous person doing my blood test as I always found her grumpy and unfriendly So today I arrived and was happy when I got called and it was the new lady. She is lovely she welcomed me and made chit chat with me and was happy and smiling the whole time
Visited November 2023
Review titled Victoria Medical Centre
Replied on 17 November 2023
Thank you for taking the time to leave such a positive review of our services
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Review titled Outstanding practice
Rated 5 stars out of 5
by ms v m garbutt - Posted on 07 November 2023
Over the past 20 years I have been treated for several ailments and injuries. All the staff including receptionists, back office workers, doctors and nurses have been helpful at all times and most are cheerful and go the extra mile. A big thank you!
Visited November 2023
Review titled Victoria Medical Centre
Replied on 09 November 2023
Thank you very much for taking the time to leave such a positive review of our services
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Review titled Blood
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2023
Thank you Victoria medical centre for chasing my blood test results and mailing them to my consultant, very impressed with the service and also letting me know.
Visited October 2023
Review titled Victoria Medical Centre
Replied on 17 November 2023
Thank you for taking the time to leave such a positive review of our services
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2023
I am writing to say how grateful and thankful I am to the team at the VMC. However, today in particular, I must highlight the outstanding welcoming, efficient and comforting exchange I had with one receptionist who was so very helpful, which reflects her true human kindness and a team well-led. On wishing to renew my prescription late last night when back from work, I realised that 2 of the medications had to be reviewed before these would be dispensed. Her warmth was truly palpable on reassuring me that the medication would be dispensed and that in fact it had been already sent to Boots. Again, I am so very grateful and much appeased. Best wishes to her and the team.
Visited August 2023
Review titled Victoria Medical Centre
Replied on 09 October 2023
Thank you for taking the time to leave such a positive comment on our services