Valentine Health Partnership
25-27 John Wilson Street, Woolwich, London, Greater London, SE18 6PZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dressing
Rated 5 stars out of 5
by arjun basnet - Posted on 07 May 2025
The nurse was very respectful, polite, and gentle while doing the dressing. I really appreciated the care and professionalism shown during the process.
Visited May 2025
Valentine Health Partnership has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Anne Verona - Posted on 09 May 2025
Rang today to reschedule an appointment and the lady I spoke to was extremely helpful, friendly and efficient. A pleasure to speak to.
Visited May 2025
Valentine Health Partnership has not yet replied.
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Review titled Good
Rated 5 stars out of 5
by mollyfolarin - Posted on 09 May 2025
The Fairview has been my surgery for you and it's very popular all different faces and nationality walks in and out their doors every day they are always busy looking after their patients I'm making them feel welcome the staff talk to their patient with respects and try to resolve the problem in the best of the abilities I would recommend friends and family to attend sometimes it could be overwhelming with so much patience but they have to see each day it's because it's a good practice that is why there are so many patients coming in and out the staff are kind and to take their time to understand each patient and listen to what they have to say they don't judge they listen and ask your questions so yes all in all my practice is good and I enjoy being mean one of their patients the place is very welcoming and it's clean there are good sitting areas so when your name is called you can see it on a big television screen the doctors are also polites and talk to you with respect also they take their time to listen to your problems and help to solve them they always have a smile on their faces and greet you by saying good morning and after when you're leaving they'll say goodbye Fairview is a good practice and I would not change it for anything you get to know the doctors and their reception is very well they always make you feel welcome comfortable and happy so yes this was what I had to say about my practice it's a very lovely place to attend it feels like we are all one family
Visited May 2025
Valentine Health Partnership has not yet replied.
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Review titled Extremely difficult to access healthcare
Rated 1 star out of 5
by Anonymous - Posted on 28 March 2025
My original review was censored, so this is a tamer version (check their Google reviews for more honesty). Basically, the reception staff is overworked and gives snappish or half-hearted responses. So people wait on the helpline only to be told to make a walk-in and, once there, they're told to go back home and call a different number. It's just bad advice and errors. The phone number isn't always running and their replies on NHS app are also not very helpful. In fact, you never get a clear, specific answer to a query. The doctor was great, but getting to them a pain.
Visited March 2025
Valentine Health Partnership has not yet replied.
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Review titled Poor management
Rated 2 stars out of 5
by Anonymous - Posted on 19 March 2025
Called at 8am for same day appointment for my child. Appointment time given 9:30am. Time seen by doctor 10:45am. With an unwell child I feel like the wait time was inappropriate. I also had other children to collect at 11:30. The most frustrating thing was I paid for parking (1hour) which I then had to risk not being seen to go and add additional time for parking. As you can imagine this is alot for an unwell child who also has anxiety. For children I think you need to review your policy to make sure you are providing person centred care.
Visited March 2025
Valentine Health Partnership has not yet replied.
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Review titled Excellent practice, great GP
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2025
Have had really positive experiences with Ferryview. While getting appointments is tricky, as it is with all GPs, staff are helpful and will advise on when / how to get the appointment you need. GPs are excellent and attentive. Mine has helped me navigate various tests and issues in a compassionate and considerate manner.
Visited March 2025
Valentine Health Partnership has not yet replied.
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Review titled Doctors surgery
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2025
I was very pleased with my visit to doctors surgery today the doctor was very thorough she made me feel welcome and explained everything as she carried out each task also I didn’t have a very long wait to be seen
Visited February 2025
Valentine Health Partnership has not yet replied.
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Review titled Best Practice
Rated 4 stars out of 5
by Nick Lincoln - Posted on 08 February 2025
Very nice and helpful receptionist and byte nurse was very nice, had blood taken but didn’t feel a thing, very professional.
Visited February 2025
Valentine Health Partnership has not yet replied.
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Review titled Excellent Consultation
Rated 5 stars out of 5
by Joyce - Posted on 08 February 2025
The doctor was very attentive and helpful. She asked the right questions, listened to my concerns and gave the right prescription. I left her consultation room feeling satisfied.
Visited February 2025
Valentine Health Partnership has not yet replied.
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Review titled Great Practise - Great Team
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2025
I have been helped by a particular member of the reception team a few times over last year and she has always been professional, friendly and exceptionally helpful. Much improved appointment telephone line so I no longer have to wait in the queue and get a call back. Same day appointment with a friendly and helpful Dr. Very impressed to have my concerns dealt with so quickly. Thank you to a great team!
Visited January 2025
Valentine Health Partnership has not yet replied.