Vale Surgery

Bolding Way, Haywards Heath, West Sussex, RH16 4SY

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Reviews

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1. Review titled Poor experience

   ★★

   Rated 2 stars out of 5

   by Pauline McKenzie - Posted on 24 April 2025

   Having recently had a minor operation involving stitches I called in at midday on a day the nurse was in to ask simple question and relieve a "yes/no" answer about the normality of my remaining dissolving stitches. The receptionist assumed I wanted a full appointment even though I had explained that I had a question only. She told me twice that you had no appointments. I explained just needed 10 seconds to ask an opinion but no that wasn't possible. She was very curt and clearly wasn't understanding and said "oh just go see the pharmacist". I did that - 10 secs to get advice - he raised his eyebrows in surprise that I'd been sent to him for that. Your receptionist could at least have asked the nurse.

   Visited April 2025

   Report as unsuitable

   Vale Surgery has not yet replied.

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