Reviews

Displaying 1 to 3 of 3

1. Review titled phone response rubbish

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 21 April 2023

   over an hour trying to get through,, give you the option of callback but some of us have to work and can't sit around for an hour on the off chance we will be contacted..need to improve the call service as its very poor

   Visited April 2023

   Report as unsuitable

   Upton Surgery has not yet replied.

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2. Review titled Great Practice

   ★★★★★

   Rated 5 stars out of 5

   by Anonymous - Posted on 10 February 2023

   I contacted Upton Surgery using the online facility a couple of times within a week, their response both times was very quick. I felt cared for by the manner in which they spoke and they listened, came up with a treatment plan which was explained thoroughly to me. The phone consultation was as long as it needed to be and wasn't in any way rushed. First time of using the online system and I am very impressed indeed. It was easy to navigate my way around the online form. Keep up the great work. Thank you Upton Surgery.

   Visited February 2023

   Report as unsuitable

   Upton Surgery has not yet replied.

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3. Review titled 1 hour phone queue

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 22 April 2022

   I have waited to speak to a receptionist for over an hour, this is unacceptable. Please put more staff on reception

   Visited April 2022

   Report as unsuitable

   Upton Surgery has not yet replied.

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