Triangle Group Practice
2 Morley Road, Lewisham, London, Greater London, SE13 6DQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Uncaring
Rated 1 star out of 5
by Anonymous - Posted on 26 March 2024
Unprofessional receptionists, unanswered calls, inefficient doctors, used to be a great practice now a total shambles, supposed to get 10 minute appointments now lucky to get 5, queued outside to get appointment was told dr would ring me at home within 20 minutes that was 2 hours ago rung reception to say not received call was told to wait and was hung up on, referral was sent to wrong hospital, then re-done and sent to another wrong hospital then re-done and filled in incorrectly now awaiting 4th attempt while still in pain, feeling absolutely distressed.
Visited February 2024
Review titled Triangle Group Practice
Replied on 28 March 2024
Dear Patient, Thank you for your feedback, however as you have posted anonymously I am unable to determine what happened with the hospital appointment. Would you please let me know who your are so that I can address your concerns directly. John Smith Practice Manager
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Review titled Who knew GP's had such knowledgable Pharmacists!! Excellent
Rated 5 stars out of 5
by Sally - Posted on 02 December 2023
The pharmacist was extremely friendly and professional. He listened to me and put me at ease throughout my appointment addressing my matters. I would highly recommend him to any family member or friend. The surgery as a whole is very welcoming, efficient and friendly. Couldn't ask for a better experience with a clinician. Excellent GP Surgery in Lewisham.
Visited November 2023
Review titled Triangle Group Practice
Replied on 04 December 2023
Dear Sally. Thank you for your kind comments. Your feedback is most welcome and I will pass on your remarks to the team. John Smith Practice Manager
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Review titled Wonderful service
Rated 5 stars out of 5
by Marie Brown - Posted on 03 November 2023
Since joining the practice I have been looked after very well, even more so since being discharged from hospital in August following a serious condition. The receptionists have gone out of their way to help and have even contacted the hospital and eye clinic to sort out an issue I had. I can't fault the doctors who are very understanding and reassuring. I have been very happy since moving to this practice as my previous experiences were not of the same standard. Thank you to everybody.
Visited October 2023
Review titled Triangle Group Practice
Replied on 07 November 2023
Dear Marie, Thank you so much for your positive feedback and kind comments. It really is greatly appreciated by everyone here at the Practice. John Smith Practice Manager