Thornbury Road Centre For Health
Thornbury Road, Isleworth, Middlesex, TW7 4HQContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Thornbury Road Centre For Health.
Reviews
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Review titled Amazing,caring staff, great practice
Rated 5 stars out of 5
by Nota Koulourioti - Posted on 03 May 2025
Visited on a Saturday to have my blood tests done, as always a great, caring service by the nurse! All staff is always helpful,attentive,caring , knowledgeable and always there to help, from my GPs , to the reception staff and all the nurse the clinicians and of course the admin staff! I'm greatful and thankful for always being there for me and my mother!
Visited April 2025
Review titled Thornbury Road Centre For Health
Replied on 16 May 2025
Thank you so much for your kind words. We really appreciate your feedback and will be sure to pass your lovely comments on to all our staff. It means a lot to know that you and your mother feel well cared for by everyone here.Thornbury Road Centre for Health
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Review titled Caring
Rated 5 stars out of 5
by Anonymous - Posted on 28 April 2025
When i visited the surgery the GP i saw was excellent,caring with good communication skills Listened to my concerns and put a plan of care in place.
Visited April 2025
Review titled Thornbury Road Centre For Health
Replied on 16 May 2025
Thank you so much for your positive feedback. We really appreciate your comments and will be sure to pass this on to the staff. Thornbury Road Centre for Health
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Review titled Took blood easily
Rated 4 stars out of 5
by Caroline Ferrier - Posted on 30 April 2025
I came today for a blood test. I don’t have very visible veins in my arm but she managed to get the blood first time, which was reassuring, as sometimes it takes several attempts and can be rather distressing as well as painful.
Visited April 2025
Review titled Thornbury Road Centre For Health
Replied on 16 May 2025
Thank you so much for your kind feedback. We really appreciate you taking the time to share your experience and will be sure to pass your comments on to our staff. It’s great to hear the blood test went smoothly and that we could make it a more comfortable visit for you. Thornbury Road Centre for Health
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Review titled Very accommodating practice
Rated 4 stars out of 5
by Anonymous - Posted on 28 April 2025
Consultation very helpful and informative and very helpful staff both medical and administrative look forward to receiving prompt results on my blood test
Visited April 2025
Review titled Thornbury Road Centre For Health
Replied on 16 May 2025
Thank you for your feedback. We really appreciate your kind words and are pleased to hear that you found the consultation helpful and our staff caring and compassionate. Thornbury Road Centre for Health
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Review titled Extremely pleasant
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2025
My husband and I have recently joined this Practice. The Doctor was extremely pleasant and knowledgeable and we felt very comfortable with him. Being both very elderly, he treated us with care and consideration; he listened to our problems; we did not feel rushed in any way and we very much appreciate his kindness.
Visited April 2025
Review titled Thornbury Road Centre For Health
Replied on 16 May 2025
Thank you very much for your thoughtful feedback. We truly appreciate your kind words and are glad to hear that you and your husband felt well cared for. We pride ourselves on being a caring and compassionate practice, and we will be sure to pass your comments on to the GP. Thornbury Road Centre for Health
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Review titled Lovely nurse
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2025
I was seen on time last Saturday, and the nurse on duty carried out the gentlest blood test I have ever had!
Visited March 2025
Review titled Thornbury Road Centre For Health
Replied on 13 March 2025
Thank you for taking the time to leave a review and we will be sure to pass on your kind words to the nurse. Thornbury Road Centre for Health.
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Review titled No review
Rated 4 stars out of 5
by Anonymous - Posted on 10 March 2025
No review there is no review since I do not have any problem with services been offer me and the person who attended to me was very good and I do not have problems with her, she acted in a professional way to help me go through the process l needed, all services were good and on time .
Visited March 2025
Review titled Thornbury Road Centre For Health
Replied on 13 March 2025
Thank you for your feedback. We are committed to continually improving the care we provide. Thornbury Road Centre for Health.
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Review titled Efficiency
Rated 5 stars out of 5
by Lynette Campbell - Posted on 11 February 2025
Very short wait. Very efficient and friendly staff. For my first visit Very impressed and pleased with service. Thank you
Visited February 2025
Review titled Thornbury Road Centre For Health
Replied on 13 February 2025
Thank you for your kind words. We appreciate your support and we will share this with the team.Thornbury Road Centre for Health.
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Review titled Good practice
Rated 5 stars out of 5
by Caetano Castelino - Posted on 21 January 2025
I requested for a non urgent appointment with Dr Merry which was arranged within the time period suitable for him. At the meeting he was very approachable & accommodating to concerns relating to the surgical procedure I’m about to undergo. He also dedicated enough time to explain the importance of other concerns I raised at meeting. I felt reassured & satisfied after my meeting with Dr Merry.
Visited January 2025
Review titled Thornbury Road Centre For Health
Replied on 07 February 2025
Thank you for your thoughtful feedback. We are delighted to hear about Dr Merry and we will pass this message to him.Wish you all the best. Thornbury Road Centre for Health
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Review titled Great practice
Rated 4 stars out of 5
by Kiranchandra - Posted on 02 February 2025
Though surgery is great, Drs are excellent but somewhere in the line, the clinician or somebody else does not understand the reports. It clearly states on the reports that need to see a doctor. If clinician rings, he is wasting his time and my time. Instead they should message me saying make an appointment with a doctor.. Clearly wasting so much time and then it comes to nearly three weeks before you can see a doctor after knowing the problems and one’s illness would increase.
Visited January 2025
Review titled Thornbury Road Centre For Health
Replied on 07 February 2025
Thank you for your feedback. We would appreciate the opportunity to speak with you in more detail about your experience so we can understand how to improve. Please do not hesitate to get in touch with me at your convenience. Simone Silva- Operations Manager- Thornbury Road Centre for Health