The Wellspring Surgery
Beam Street, Redfield, Bristol, BS5 9QYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Receptionist
Rated 4 stars out of 5
by GIOVANNI RUSSO - Posted on 06 March 2024
I had an issue to book an appointment with my GP to duscuss my prescription and the receptionist is been so professional and kind to sort out the issue I really want to thank Her for such a professional attitude.
Visited March 2024
The Wellspring Surgery has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by John laws - Posted on 06 February 2024
Very happy with my service very prompt on my appointment time The nurse was very amenable and explained everything to me
Visited February 2024
The Wellspring Surgery has not yet replied.
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Review titled Friendly staff
Rated 5 stars out of 5
by Prew - Posted on 21 January 2024
Staff are polite and try their very best to help with enquires and help Appointments generally run to time and patience is a strength of many staff
Visited January 2024
The Wellspring Surgery has not yet replied.
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Review titled Poor Reception Experience Every Time
Rated 1 star out of 5
by Anonymous - Posted on 13 June 2023
I have been going to Wellspring for a few years now and every time I speak with reception they have a rude manner of tone. You get the sense that they're angry that you're talking to them and don't want to speak to you. Last time I called I was greeted with silence and then just "Hi" as if I woke them up. Looking at other reviews on here and Google, I am not the only one. Many complaining about a specific receptionist and I know exactly who they mean. Please take this on board and actually do something because this isn't just a one off, but every time and clearly nothing has been done. Thankfully the Doctors and Nurses have been great.
Visited June 2023
The Wellspring Surgery has not yet replied.