The Wall House Surgery
Yorke Road, Reigate, Surrey, RH2 9HGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly staff
Rated 5 stars out of 5
by Harriet Lloyd-Jenkins - Posted on 15 February 2025
Went and saw a nurse. She was super friendly and personable. Going to the doctors is not my favourite thing, but she made me instantly calm and just made the experience enjoyable. An asset to your team!
Visited February 2025
Review titled The Wall House Surgery
Replied on 02 June 2025
Dear Harriet, thank you for your lovely comments we will make sure our nursing team receive your feedback, Dr Steely, GP Partner
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Review titled Fast, efficient and caring
Rated 5 stars out of 5
by Alex Moody-Stuart - Posted on 14 January 2025
I have been to the surgery several times for myself and for family. Their system of triage works very quickly. Their doctors and nurses are very thorough (sending secure messages for great follow up). I only wish they had more resources and did not have to depend on places like Dorking Dhc, who give very long wait times for a reverse spirometry test, then did not record the results of the full test, meaning the wait was a waste of time. Well done wall house. Need to do better Dorking Dhc
Visited January 2025
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Mr Moody-Stuart, Thank you for taking the time to leave us your feedback for our team and the lovely comments on our processes - It is great to hear about your positive experience. I am sorry you have not felt that DHC has met your expectations. As part of the DHC family we know they would be keen to hear more about your experience to ensure they can improve their services . I would encourage you to give them the opportunity to address your concerns by emailing their feedback team on: patientfeedback.dhc@nhs.net Many thanks, Dr Steely, GP Partner
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Review titled Excellent GP surgery
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2025
My appointment was run efficiently and on time. There were really friendly and helpful staff in reception, and the nurse I saw was very knowledgeable as well as kind and considerate
Visited January 2025
Review titled The Wall House Surgery
Replied on 27 March 2025
Dear Patient, Thank you for taking the time to leave us your review and lovely comments, Dr Steely, GP Partner
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Review titled Fantastic asthma nurse
Rated 5 stars out of 5
by Louise Dodds-Ely - Posted on 05 December 2024
The asthma nurse at the Wall House Surgery epitomizes the very best of the NHS. She has a wonderful manner, and really listens — she wants to get the whole picture, and to help as much as possible. I felt very comfortable with her, and have complete confidence in her expertise. Highly recommend.
Visited December 2024
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Louise, thank you for taking the time to leave your review and feedback for our colleague and team. It is great to hear about your experience. Dr Steely, GP Partner
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Review titled Practice makes perfect
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
A genuine, kind, caring and compassionate surgery. It's not a place one wishes to be but a place where I have always felt safe and at ease with their professionalism and welcome. After a nasty fall, the help I received here really helped me on the road to recovery. Not only primary care but following up and taking extra steps to ensure my health concerns were addressed. We are fortunate to have this wonderful surgery. Thanks to all.
Visited December 2024
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Patient, thank you for your review and kind words, our team are working really hard to ensure this is always the level of service our patients experience. Many thanks, Dr Steely, GP Partner
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Review titled Great practice
Rated 5 stars out of 5
by Rebecca varley - Posted on 03 December 2024
Attended an appointment for my son for annual asthma check up . The practitioner was very friendly & supportive & gave very good advice . The appointment was a very positive experience
Visited December 2024
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Rebecca, thank you for taking the time to leave your review and lovely comments. Dr Steely, GP Partner
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Review titled Great service
Rated 5 stars out of 5
by Graham Humphries - Posted on 26 November 2024
I attended this surgery with chest pain. I was seen by 2 doctors, the practice manager and senior nurse practitioner in minutes. The receptionist was fantastic Thanks
Visited November 2024
Review titled The Wall House Surgery
Replied on 26 November 2024
Dear Graham, Thank you for leaving your comments, we are pleased to hear you felt well looked after and hope that you are on the mend. Many thanks, Dr Steely, GP Partner
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Review titled Efficient and Friendly Practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 November 2024
Appointment was on time and the nursing team were really friendly and helpful going above and beyond.
Visited November 2024
Review titled The Wall House Surgery
Replied on 26 November 2024
Dear Anon, thank you for your review and comments, we will pass along your feedback to our nursing team, many thanks, Dr Steely, GP Partner
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Review titled First class care
Rated 5 stars out of 5
by Izzy - Posted on 25 October 2024
I was very well looked after by the nurse. Excellent care as always . Thank you for looking after me and for being so kind
Visited October 2024
Review titled The Wall House Surgery
Replied on 26 November 2024
Dear Izzy, thank you for taking the time to leave us your comments and feedback, the team work really hard to ensure this is the experience our patients receive, we will pass them along to our team. many thanks, Dr Steely, GP Partner
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Review titled A professional service
Rated 5 stars out of 5
by Richard Gurr - Posted on 08 October 2024
My experience was very good and professional service with just a short wait, well organised and a very thorough and helpful Doctor
Visited October 2024
Review titled The Wall House Surgery
Replied on 26 November 2024
Dear Richard, thank you for your 5 star review and positive feedback, we will ensure to pass them along to our team, many thanks, Dr Steely, GP Partner