The Wall House Surgery
Yorke Road, Reigate, Surrey, RH2 9HGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Ochuwa Acha - Posted on 08 May 2025
I had a great experience today with my GP as i was looked after and was explained the process involved with my procedure. I and my daughters always have an awesome experience as we get that personal treatment and we are always given priority with utmost care. I always talk of my surgery providing us with the best care and compare it to others used by family and friends
Visited May 2025
The Wall House Surgery has not yet replied.
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Review titled Helpful and compassionate doctor
Rated 5 stars out of 5
by Sonia Hayward - Posted on 10 May 2025
I was treated by Dr specialising in menopause about menopausal issues. I had a lot of concerns and she really listened and helped to answer all my questions in a professional yet compassionate way. She did not rush me and changed my treatment to support ongoing issues, addressing all my concerns I am extremely grateful for the way the doctor treated me when I felt vulnerable due the I my ongoing issues
Visited May 2025
The Wall House Surgery has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2025
The doctor who saw me today as my own doctor was unavaliable explained what my medication would do and the side affect it might have and sent info to me about it. Great consotation
Visited May 2025
The Wall House Surgery has not yet replied.
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Review titled Excellent Cervical Screening Service
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2025
Today’s experience was gentle, quick and thoughtful. Extra care given to warm device for patient comfort made a real difference. Also, a blood test was fitted in to save a return visit and free my appointment up for someone else. Very efficient.
Visited April 2025
The Wall House Surgery has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Evie Saunders - Posted on 12 March 2025
The nurse makes you feel at ease as soon as you walk through the door. Really amazing and so professional.
Visited March 2025
The Wall House Surgery has not yet replied.
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Review titled Excellent Surgery/Practice
Rated 5 stars out of 5
by Georgina Hamill - Posted on 10 March 2025
I had an appointment with the nurse to have my B12 injection. The Nursewas extremely pleasant, efficient and kind. I find any dealings I have with the Wall House surgery receptionists very helpful. I have always got an appointment to see a doctor. I speak for my husband too. We are both very satisfied with the attention we receive from all staff of the practice.
Visited March 2025
The Wall House Surgery has not yet replied.
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Review titled Wonderful very supportive and helpful. to
Rated 5 stars out of 5
by Martin Cloudsdale - Posted on 06 March 2025
The doctor I saw was very thorough and patient as I am hard of hearing She made me comfortable and made sure I could hear.
Visited February 2025
The Wall House Surgery has not yet replied.
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Review titled Friendly staff
Rated 5 stars out of 5
by Harriet Lloyd-Jenkins - Posted on 15 February 2025
Went and saw a nurse. She was super friendly and personable. Going to the doctors is not my favourite thing, but she made me instantly calm and just made the experience enjoyable. An asset to your team!
Visited February 2025
The Wall House Surgery has not yet replied.
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Review titled Fast, efficient and caring
Rated 5 stars out of 5
by Alex Moody-Stuart - Posted on 14 January 2025
I have been to the surgery several times for myself and for family. Their system of triage works very quickly. Their doctors and nurses are very thorough (sending secure messages for great follow up). I only wish they had more resources and did not have to depend on places like Dorking Dhc, who give very long wait times for a reverse spirometry test, then did not record the results of the full test, meaning the wait was a waste of time. Well done wall house. Need to do better Dorking Dhc
Visited January 2025
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Mr Moody-Stuart, Thank you for taking the time to leave us your feedback for our team and the lovely comments on our processes - It is great to hear about your positive experience. I am sorry you have not felt that DHC has met your expectations. As part of the DHC family we know they would be keen to hear more about your experience to ensure they can improve their services . I would encourage you to give them the opportunity to address your concerns by emailing their feedback team on: patientfeedback.dhc@nhs.net Many thanks, Dr Steely, GP Partner
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Review titled Excellent GP surgery
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2025
My appointment was run efficiently and on time. There were really friendly and helpful staff in reception, and the nurse I saw was very knowledgeable as well as kind and considerate
Visited January 2025
Review titled The Wall House Surgery
Replied on 27 March 2025
Dear Patient, Thank you for taking the time to leave us your review and lovely comments, Dr Steely, GP Partner