The Wall House Surgery
Yorke Road, Reigate, Surrey, RH2 9HGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Cervical Screening Service
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2025
Today’s experience was gentle, quick and thoughtful. Extra care given to warm device for patient comfort made a real difference. Also, a blood test was fitted in to save a return visit and free my appointment up for someone else. Very efficient.
Visited April 2025
The Wall House Surgery has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Evie Saunders - Posted on 12 March 2025
The nurse makes you feel at ease as soon as you walk through the door. Really amazing and so professional.
Visited March 2025
The Wall House Surgery has not yet replied.
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Review titled Excellent Surgery/Practice
Rated 5 stars out of 5
by Georgina Hamill - Posted on 10 March 2025
I had an appointment with the nurse to have my B12 injection. The Nursewas extremely pleasant, efficient and kind. I find any dealings I have with the Wall House surgery receptionists very helpful. I have always got an appointment to see a doctor. I speak for my husband too. We are both very satisfied with the attention we receive from all staff of the practice.
Visited March 2025
The Wall House Surgery has not yet replied.
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Review titled Wonderful very supportive and helpful. to
Rated 5 stars out of 5
by Martin Cloudsdale - Posted on 06 March 2025
The doctor I saw was very thorough and patient as I am hard of hearing She made me comfortable and made sure I could hear.
Visited February 2025
The Wall House Surgery has not yet replied.
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Review titled Friendly staff
Rated 5 stars out of 5
by Harriet Lloyd-Jenkins - Posted on 15 February 2025
Went and saw a nurse. She was super friendly and personable. Going to the doctors is not my favourite thing, but she made me instantly calm and just made the experience enjoyable. An asset to your team!
Visited February 2025
The Wall House Surgery has not yet replied.
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Review titled Fast, efficient and caring
Rated 5 stars out of 5
by Alex Moody-Stuart - Posted on 14 January 2025
I have been to the surgery several times for myself and for family. Their system of triage works very quickly. Their doctors and nurses are very thorough (sending secure messages for great follow up). I only wish they had more resources and did not have to depend on places like Dorking Dhc, who give very long wait times for a reverse spirometry test, then did not record the results of the full test, meaning the wait was a waste of time. Well done wall house. Need to do better Dorking Dhc
Visited January 2025
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Mr Moody-Stuart, Thank you for taking the time to leave us your feedback for our team and the lovely comments on our processes - It is great to hear about your positive experience. I am sorry you have not felt that DHC has met your expectations. As part of the DHC family we know they would be keen to hear more about your experience to ensure they can improve their services . I would encourage you to give them the opportunity to address your concerns by emailing their feedback team on: patientfeedback.dhc@nhs.net Many thanks, Dr Steely, GP Partner
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Review titled Excellent GP surgery
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2025
My appointment was run efficiently and on time. There were really friendly and helpful staff in reception, and the nurse I saw was very knowledgeable as well as kind and considerate
Visited January 2025
Review titled The Wall House Surgery
Replied on 27 March 2025
Dear Patient, Thank you for taking the time to leave us your review and lovely comments, Dr Steely, GP Partner
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Review titled Fantastic asthma nurse
Rated 5 stars out of 5
by Louise Dodds-Ely - Posted on 05 December 2024
The asthma nurse at the Wall House Surgery epitomizes the very best of the NHS. She has a wonderful manner, and really listens — she wants to get the whole picture, and to help as much as possible. I felt very comfortable with her, and have complete confidence in her expertise. Highly recommend.
Visited December 2024
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Louise, thank you for taking the time to leave your review and feedback for our colleague and team. It is great to hear about your experience. Dr Steely, GP Partner
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Review titled Practice makes perfect
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
A genuine, kind, caring and compassionate surgery. It's not a place one wishes to be but a place where I have always felt safe and at ease with their professionalism and welcome. After a nasty fall, the help I received here really helped me on the road to recovery. Not only primary care but following up and taking extra steps to ensure my health concerns were addressed. We are fortunate to have this wonderful surgery. Thanks to all.
Visited December 2024
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Patient, thank you for your review and kind words, our team are working really hard to ensure this is always the level of service our patients experience. Many thanks, Dr Steely, GP Partner
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Review titled Great practice
Rated 5 stars out of 5
by Rebecca varley - Posted on 03 December 2024
Attended an appointment for my son for annual asthma check up . The practitioner was very friendly & supportive & gave very good advice . The appointment was a very positive experience
Visited December 2024
Review titled The Wall House Surgery
Replied on 14 March 2025
Dear Rebecca, thank you for taking the time to leave your review and lovely comments. Dr Steely, GP Partner