The Village Surgery
49 High Street, Wolstanton, Newcastle, Staffordshire, ST5 0ETContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dr listens
Rated 4 stars out of 5
by Leonard Alan Cooper - Posted on 02 May 2025
Dr who i saw her approach and reassuring me the patient is very positive, listens to concerns of aliment health issues, not easy to make any pre bookable appointment for dr of patient choice which i feel the practice needs to review. Follow up appointments don't seem to be now in place to monitor health issues, feeling of cut backs in not sending for blood tests o ly when on birthday!
Visited April 2025
Review titled The Village Surgery
Replied on 06 May 2025
Thank you for taking the time to provide feedback on your recent experiences at the practice. Historically patients have been followed up every 12 months for long term conditions however to ensure that work is spread evenly throughout the year we moved to a birth month recall system which many patients have said it helps them to remember when they are due for annual reviews of chronic conditions. We apologise if this hasn't been explained to you, however, if any additional tests or reviews are warranted following a consultation at hospital or with our GPs please rest assured these will be completed for you as and when clinically necessary. We regulary review our appointments and will take your feedback of pre bookable availability into account to help us further meet the needs of our patients. Kind Regards, The Village Surgery.
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Review titled Wonderful practice
Rated 5 stars out of 5
by HollieMiddleton - Posted on 08 May 2024
I was in today 08.05.2024 and the receptionist on duty at 10:30 was wonderful and so extremely helpful. I had a list of a few things I needed to sort out/ arrange and she helped me out as best she could and I would like to say a thank you and put in a high praise for her
Visited May 2024
Review titled The Village Surgery
Replied on 08 May 2024
Thank you so much for this Feedback. I will ensure this message is relayed to the member of staff you are referencing and thank you for taking the time to complete this review it is very much appreciated by us all . Kind Regards
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Review titled Great Practice
Rated 5 stars out of 5
by A Lea - Posted on 31 July 2023
I joined this surgery this morning, which was made very easy by the helpful Reception staff. My records were transferred from my previous GP within a couple of hours, and I even got an appointment with a Doctor this evening. I can't praise the staff enough. Thank you.
Visited July 2023
Review titled The Village Surgery
Replied on 03 August 2023
Thank you for your feedback. We welcome you to our practice and appreciate you sharing this positive experience. I will share your response with the practice staff. Kind Regards The Village Surgery