The Valkyrie Surgery
Valkyrie Road Primary Care Centre, 50 Valkyrie Road, Westcliff-on-Sea, SS0 8BUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Astonishing
Rated 3 stars out of 5
by Susan Bowers - Posted on 08 May 2025
Was absolutely astounded to be told I had to do my own swabs of internal and external of my vagina in the drs public toilets which are definitely not sterile I was originally booked in with the nurse which was the correct procedure and then redirected to a paramedic nurse who was very nice but told me I had to do my own swabs !!!! .this surely cannot be correct ??????
Visited May 2025
The Valkyrie Surgery has not yet replied.
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Review titled Boking system broken
Rated 1 star out of 5
by Anonymous - Posted on 07 April 2025
When using the new online booking system twice in a row 1 week apart the link sent for an appointment had no appointment i telephoned reception and all they said was try again tommorow which does not help my condition
Visited April 2025
The Valkyrie Surgery has not yet replied.
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Review titled Minor Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2025
The Doctor explained what was going to happen in a very caring and professional way and made me feel at ease. The nurse was friendly too. All in all a good experience which was much appreciated.
Visited April 2025
The Valkyrie Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2025
Was seen on time Doctor & nurse made me feel comfortable and talked through procedures Left feeling happy and with additional info
Visited April 2025
The Valkyrie Surgery has not yet replied.
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Review titled Great pratice
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2025
I have had minor surgery to my shoulder to remove a fatty tissue. Operation performed by the surgeon Assisted by a nurse. The operation was successful and I felt comfortable and relaxed in their company. I would like to thank them both very much . Kind regards Vincent shepherd
Visited April 2025
The Valkyrie Surgery has not yet replied.
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Review titled Professionally Done
Rated 5 stars out of 5
by Wayne Hannaway - Posted on 30 April 2025
- easy to book the appointment - promptly seen on the day - through overview of proceedings - supported by decent people with care - professional service, professionally done
Visited April 2025
The Valkyrie Surgery has not yet replied.
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Review titled Very bad
by Anonymous - Posted on 30 April 2025
I am a diabetic and Pressure patient. I had pain in my shoulder and my arm since 1 month. When the pain starts I requested an appointment for GP on 28 March through their online system. I didn't get any replies or any appointment. I use some pain killers from pharmacy. It didn't help still i have pain.Last week it getting worse. 28 April i requested for an GP appointment and I telephone them then the reception staff ask me to go A&E if any chest pain i told her i have shoulder and arm pain .she give me appointment for Pressure checks. After consulting with nurse i went to reception for GP appointment the staff told me your request was solved you need to request again. The funny thing is I requested for GP appointment and they push me to nurse clinic. Because they want finish their request from the system. Yesterday again I send request through their system, tody they send me a link for an appointment with 1 doctors name. They option for choosing appointment from 30th April to 14th May. There is no slots available during this period. There is no option for any other Doctor or after 14th May option. What i will do. I can't go to hospital because it is not emergency case . It is horrible service. With this pain how I can work. If they don't have enough doctors they have forward some patient to other surgeries. This surgery is getting worse, Even the staff are not supportive at all
Visited April 2025
The Valkyrie Surgery has not yet replied.
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Review titled Friendly & efficient
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2025
Appointment ran on time, the doctor who saw me for the appointment was very friendly and really puts you at ease. Didn't feel rushed and was very helpful.
Visited April 2025
The Valkyrie Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lewis Jones - Posted on 10 March 2025
Was made to feel very comfortable and the doctor was very kind and took the time to explain everything. Very helpful staff. Very impressed with it all.
Visited March 2025
The Valkyrie Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by A moy - Posted on 29 April 2025
Could have not asked for a better doctor/ surgeon for a removal of skin tags,he removed one extra one which was rubbing on my clothes .did a great job,was caring ,had a great bedside manner too. Nurse too was lovely . Well impressed with both.many thanks .well impressed.
Visited March 2025
The Valkyrie Surgery has not yet replied.