The Surgery @ Aylestone - Ratings and reviews
Reviews
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Review titled First Class as Always!
Rated 5 stars out of 5
by Peter - Posted on 10 April 2024
The usual first class attention, professional, polite,courteous! Very grateful for an efficient blood test,thanks again!
Visited April 2024
Review titled The Surgery @ Aylestone
Replied on 12 April 2024
Dear Mr Wilkinson, Thank you for providing your positive feedback, I will ensure this is passed onto the team at our next Practice Meeting. Kind Regards Courteney Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Gail - Posted on 25 April 2024
Went for my MOT day nurse was lovely as usual shes the best at taking blood samples don't feel a thing when doing them always friendly when I go see her makes you feel at ease
Visited April 2024
Review titled The Surgery @ Aylestone
Replied on 26 April 2024
Dear Gail, Thank you for your positive feedback, this will be passed onto our team at our next Practice Meeting. Kind Regards, Courteney Practice Manager
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Review titled Great Reception service
Rated 5 stars out of 5
by Mr J S Wilkinson - Posted on 11 April 2024
Courteous, polite, helpful and professional service. Although they were busy they helped me and gave me the correct advice
Visited April 2024
Review titled The Surgery @ Aylestone
Replied on 12 April 2024
Dear Mr Wilkinson, Thank you for your positive feedback, I will ensure this is passed onto the team at our next Practice Meeting. Kind Regards Courteney Practice Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Joshua - Posted on 13 March 2024
I went in for a blood test, foot test and blood pressure. The nurse that did these test was very nice and caring. She also gave me advice when I needed it.
Visited March 2024
Review titled The Surgery @ Aylestone
Replied on 15 March 2024
Dear Joshua, Thank you for your positive feedback. I will pass this onto the team at our next Practice meeting. Kind regards, Courteney Practice Manager
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Review titled A good practice
Rated 5 stars out of 5
by Margaret - Posted on 26 February 2024
I really appreciated the care given to me over the last two months by the doctors, health care assistant and the reception team. Everything was explained clearly and results from referrals were dealt with quickly.
Visited February 2024
Review titled The Surgery @ Aylestone
Replied on 28 February 2024
Thank you for taking the time to provide your feedback. Your positive comments will be passed onto the team at our next meeting. Kind Regards, Courteney Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Karen Chapman - Posted on 28 December 2023
Attended with my elderly mother this afternoon. She was treated so well by the clinician, patient, reassuring and not rushed. The reception staff are without exception, helpful, friendly and go the extra mile. I have found it easy to get an appointment and all of the clinicians and nurses are professional, incredibly caring and so patient. I am very happy to be registered with this practice, and would highly recommend it to anyone. Massive thanks for all care received over the years.
Visited December 2023
Review titled The Surgery @ Aylestone
Replied on 02 January 2024
Dear K Chapman, Thank you for providing your positive feedback. I will ensure that your comments are passed onto the team in our next practice meeting. Kind Regards, Courteney Practice Manager
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Review titled Nurse very personable!!
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2023
Extremely difficult system to get gp appointment but nurse is very good, thi ks outside the box! Went in for a health check
Visited November 2023
Review titled The Surgery @ Aylestone
Replied on 17 November 2023
Thank you for your feedback, this will be passed onto our team. Kind Regards, Courteney Practice Manager
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Review titled Great staff
Rated 4 stars out of 5
by Zoe coxon - Posted on 29 November 2023
Polite , always willing to listen does take a while to get an appointment ,easy to talk to ,this phonecall business is not easy. Will it ever get back to normal.
Visited November 2023
Review titled The Surgery @ Aylestone
Replied on 06 December 2023
Thank you for your positive feedback, this will be passed onto our team during our next practice meeting. Kind Regards, Courteney Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Lynn you - Posted on 11 October 2023
My appointment was on time . The practitioner explained the procedure and administered the prescribed medication in a professional manner
Visited October 2023
Review titled The Surgery @ Aylestone
Replied on 23 October 2023
Dear Patient, Thank you for your positive feedback, I will feed this back to our team at the next practice meeting. Kind Regards, Courteney Chapman Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Rhondda Channell - Posted on 14 October 2023
Every time I need the services of the surgery I get considerate service this morning I had the flue jab quick prompt service with due care and attention and that’s all you need to feel you matter
Visited October 2023
Review titled The Surgery @ Aylestone
Replied on 23 October 2023
Dear Patient, Thank you for your positive feedback, I will feed this back to our team at the next practice meeting. Kind Regards, Courteney Chapman Practice Manager