The Sides Medical Practice
Moorside Road, Swinton, Manchester, Lancashire, M27 0EWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not got a clue
Rated 1 star out of 5
by Anonymous - Posted on 14 October 2023
I was contacted by the sides medical practice twice to say I needed to make an appointment regarding blood test results and a letter they had received. Telephone appointments were made on the same day at 9am and 2pm. I asked if I could have them together to save both my time and the doctors time. I was told no because it was regarding 2 separate things. I waited for the first phone call but it didn’t arrive. I called to the doctors in person to ask why I had not received y phone call. I was told they had been put together but they had failed to tell me. At 2pm I received my phone called. The doctor asked “ what can I do for you?”! I replied “ you phoned me to make the appointments “! Surely the doctor should know who has requested the phone call and what it is regarding. The receptionist are very quick to interrogate you about why you want the appointment. The doctor had to waste time reading through my notes to find out what the appointment was for. Better organisation and communication is needed.
Visited October 2023
Review titled The Sides Medical Practice
Replied on 16 October 2023
Dear patient, Thank you for taking the time leave your feedback on this website. I am sorry to hear that your experience with the practice has been a negative one. If you would like to discuss this further please contact the practice and provide your details. Best wishes The Sides Medical Centre
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Review titled May aswell talk to a brick wall
Rated 1 star out of 5
by Anonymous - Posted on 11 October 2023
2 days on the bounce Iv rang at 8am for a same day appointment. None left. So today I have requested an emergency appointment due to a massive decline in my mental health. This was due to another health care professional encouraging me to do so. Iv opened up & im asking for help (which has taken some guts) to literally receive a text message saying ‘we will discuss further tomorrow at an appt’. Tomorrow may be too late for some people with mental health issues..
Visited October 2023
Review titled The Sides Medical Practice
Replied on 13 October 2023
Dear patient, Thank you for taking the time leave your feedback on this website. I am sorry to hear that your experience with the practice has been a negative one. If you would like to discuss this further please contact the practice and provide your details. Best wishes The Sides Medical Centre