The Shrewsbury Centre - Ratings and reviews
Reviews
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Review titled Outstanding Practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2022
Contacted the surgery regarding a condition and to enquire about the situation and procedure for attending the surgery. I was called back later the same day and arranged a 'telephone consultation' with one of the doctors. As a result of the telephone consultation I was given an appointment to attend the surgery later the same day. I attended the surgery at the appointed time but had to wait a little while to be seen; of course everything slowed down by the covid controls being in place. I was examined by the Doctor, discussed the problem and medical history and as a result I was referred to a Hospital Consultant. I now await details from the hospital. Once again and in my experience as always, great service, action and communication by all those at the surgery. Could not have asked for anything better, so thanks to all concerned.
Visited September 2022
Review titled The Shrewsbury Centre
Replied on 22 September 2022
Dear Patient, Thank you for your positive feedback. We are very pleased to learn that your interaction with the surgery was positive. We very much welcome all feedback and am delighted to inform you that we have shared your feedback with the the whole team. Thank you once again. Mira Rajan Practice Manager
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Review titled Good consultation
Rated 4 stars out of 5
by Dipika Patel - Posted on 24 August 2022
For my first consultation with the practice I am impressed. The Doctor took time to listen and advise accordingly. I didn’t feel rushed and they went through things in detail with me. Overall very pleased so far.
Visited August 2022
Review titled The Shrewsbury Centre
Replied on 25 August 2022
Dear Dipika, Thank you for your kind words. We really appreciate the feedback. It's always great to hear that our Doctors and staff go the extra mile to help our patients. I will definitely pass this back to our Practice team. Kind Regards, Practice Manager
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Review titled Efficient Service
by Anonymous - Posted on 06 July 2022
GP surgery booked an appointment for me, given that I was having trouble doing this online. Much appreciate their help and speedy response, whilst also following up on my blood test results, reassuring that it was all fine. Staff members were very kind, directed me to the right place and even took me to the blood test area, as I couldn’t find my way. I admire their patience and care into a single patient like myself, not many public services do this for individual patients.
Visited July 2022
Review titled The Shrewsbury Centre
Replied on 08 January 2024
Dear Patient, Thank you for your message regarding your experience with the practice. We are pleased to hear that the team have provided you with a helpful, friendly and professional service. We hope that you find this continues with any future experiences you have with the practice. Mira Rajan Practice Manager