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The Sandhurst Group Practice - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled They should not be allowed to stay open

    Rated 1 star out of 5

    by Anonymous - Posted on 20 February 2024

    I have been calling and filling online forms and emailing since Friday and I am being ignored. I have been suffering with neck pain for 2 years since I had a car accident. I am unable to work at the moment due to the fact I can't sit up for more than 30 minutes, I have headaches, constant pain in my neck, tinnitus. My employer asks for a doctor note to prove I am not fit for work. This is not a cold or cough that will go away in a couple of days. I could lose my job or not get paid if I fail to comply with the request of my employer. They have ignored all my requests for an appointment. I sent them the surgeon's letter that shows that I have 2 prolapsed disks in my neck they replied not to send them test results in the mail, I asked to speak to a GP, asked to see a GP, they ignored my requests. Last year it took them 10 days to read a letter from a consultant. The surgery should be shut down. There are no other doctor surgery open, so we are stuck with this poor excuse of health provider.

    Visited February 2024

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    The Sandhurst Group Practice has not yet replied.

  2. Review titled Very impressive service

    Rated 5 stars out of 5

    by Stephen Charles Jefferies - Posted on 03 November 2023

    I’m actually registered at Yorktown Road surgery, but that didn’t come up as an option. I completed a Klinik form today at about 8.40. I was phoned by a doctor at 9.30 and he said he would send a prescription to my pharmacy. He also asked me to pop into the surgery when collecting my medication to make a blood test appointment. I told him my wife would be collecting my medication so he said he would text me a link, which he did immediately. Very impressive service.

    Visited November 2023

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    Review titled The Sandhurst Group Practice

    Replied on 20 November 2023

    Thank you for this - really goes a long way to motivate us to keep working well during such difficult times. Best wishes & thanks again

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